Jobs · Engineering · Ohio

Java FSD

Tata Consultancy Services · Cincinnati, OH · 1 wk ago
EngineeringFull-time

About the role

The role is responsible for managing customer relationships and providing technical support.

Responsibilities

  • Manage customer relationships and provide technical support
  • Identify and resolve customer issues efficiently
  • Collaborate with cross-functional teams to enhance customer satisfaction

Requirements

  • Bachelor's degree in Computer Science or related field
  • 2+ years of experience in customer service or technical support
  • Strong problem-solving and communication skills

Qualifications

  • Proficiency in Microsoft Office Suite
  • Experience with CRM systems
  • Excellent written and verbal communication skills

Skills

  • Customer service skills
  • Technical troubleshooting skills
  • CRM system proficiency

Benefits

  • Flexible work schedule
  • Competitive salary
  • Professional development opportunities

Pay

  • $50,000 - $60,000 annually

Schedule

  • Full-time position
  • Monday through Friday, 9 AM to 5 PM

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