Janitorial Zone Manager

About the role

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations.

As a Zone Manager, you will deliver one of the following services for your designated zone area customers: building janitorial, maintenance services, exterior landscaping delivery, or restaurant and restaurant equipment cleaning. The work schedule is a regular workday schedule with occasional overnight travel (pending your territory).

Responsibilities

• Manages the customer and vendor relationship for assigned accounts within zone.
• Perform monthly/quarterly visits with customer district and regional management to ensure customer satisfaction and relationship.
• Visit accounts as prescribed in portfolio and review and/or complete audits and submit.
• Ensure buildings are properly supplied and equipped, while maintaining response to service calls, emails, or queries within 2 hours.
• Create and maintain delivery plans, as well as source and schedule vendors.
• Submit project dates to the head office by the required date.
• Provide backup crew work in emergency situations.
• Analyze area profit and loss (P&L) statements to ensure expenses are within budget.
• Understand project management and related project planning, while communicating any changes and progress.
• Develop and maintain professional relationships with each client and ensure the best service levels in accordance with the contract.
• Manage staff employment cycle: hire, train, manage performance including disciplinary actions and terminations.

Requirements

• 3 years of management experience with 3 years in a janitorial or building maintenance/service industry, or exterior services, or restaurant industry, preferred.
• Maintain ongoing knowledge of all compliance standards (OSHA, State/Federal, and KBS).
• Experience in maintaining or supporting staffing levels in support of defined budgets, crews, and customer relations.
• Ability to analyze area profit and loss (P&L) statements.
• Ability to understand project management and related project planning.
• Background check and drug test required.

Benefits

As a full-time KBS employee (30+ hours per week) you may qualify for the following benefits:

• Medical, dental, vision, and prescription drug coverage
• Paid time off
• Paid holidays
• Life insurance
• Short-term disability (employer-paid)
• Long-term disability
• Supplemental health insurance (e.g., accident)
• 401k plan with a match or Non-qualified Deferred Compensation Plan
• Pet insurance
• PerkSpot Discount Program (discounts on travel, gyms, cell phones, restaurants, auto, apparel, and electronics)