Janitorial Zone Manager

About the role

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations.

Responsibilities

• Manages the customer and vendor relationship for assigned accounts within zone.
• Perform monthly/quarterly visits with customer district and regional management to ensure customer satisfaction and relationship.
• Visit accounts as prescribed in portfolio and review and/or complete audits and submit.
• Ensure buildings are properly supplied, and equipped, while maintaining response to service calls, emails, or queries within 2 hours.
• Create and maintain delivery plans, as well as source and schedule vendors.
• Submit project dates to the head office by date required.
• Provide backup crew work in emergency situations.

Requirements

• 3 years of management experience with 3 years in a janitorial or building maintenance/service industry, or exterior services, or restaurant industry, preferred.
• Maintain ongoing knowledge of all compliance standards (OSHA, State/Federal, and KBS).
• Experience in maintaining or supporting staffing levels in support of defined budgets, crews, and customer relations.
• Ability to analyze area profit and loss (P&L) statements to ensure expenses are within budget.
• Ability to understand project management and related project planning, while communicating any changes and progress.
• Ability to develop and maintain professional relationships with each client and ensure the best service levels in accordance with the contract.
• Ability to manage staff employment cycle: Hire, train, manage performance including disciplinary actions and terminations.

Qualifications

Background Check and Drug Test Required

Skills

N/A

Benefits

As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more! Paid Time Off, Paid Holidays, Life Insurance, Short Term Disability – Employer paid, Long Term Disability, Supplemental Health Insurance (E.G., Accident), 401k plan with a match or Non-qualified Deferred Compensation Plan, Pet Insurance, PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

Pay

N/A

Schedule

A regular workday schedule with the occasional overnight travel (pending your territory).