Janitorial Zone Manager

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations.

About the Role

KBS has an immediate full-time opportunity to join our operations team as a Zone Manager. This role involves delivering one of the following services for your designated zone area customers: building janitorial, maintenance services, exterior landscaping delivery, or restaurant and restaurant equipment cleaning. The work schedule is a regular workday schedule with the occasional overnight travel (pending your territory).

Responsibilities

• Manages the customer and vendor relationship for assigned accounts within zone
• Perform monthly/quarterly visits with customer district and regional management to ensure customer satisfaction and relationship
• Visit accounts as prescribed in portfolio and review and/or complete audits and submit
• Ensure buildings are properly supplied and equipped, while maintaining response to service calls, emails, or queries within 2 hours
• Create and maintain delivery plans, as well as source and schedule vendors
• Submit project dates to the head office by date required
• Provide backup crew work in emergency situations

Requirements

• 3 years of management experience with 3 years in a janitorial or building maintenance/service industry, or exterior services, or restaurant industry, preferred
• Maintain ongoing knowledge of all compliance standards (OSHA, State/Federal, and KBS)
• Experience in maintaining or supporting staffing levels in support of defined budgets, crews, and customer relations
• Ability to analyze area profit and loss (P&L) statements to ensure expenses are within budget
• Ability to understand project management and related project planning, while communicating any changes and progress
• Ability to develop and maintain professional relationships with each client and ensure the best service levels in accordance with the contract
• Ability to manage staff employment cycle: Hire, train, manage performance including disciplinary actions and terminations
• Background Check and Drug Test Required

Benefits

• Medical, dental, vision, and prescription drugs
• Paid Time Off
• Paid Holidays
• Life Insurance
• Short Term Disability – Employer paid
• Long Term Disability
• Supplemental Health Insurance (e.g., Accident)
• 401k plan with a match or Non-qualified Deferred Compensation Plan
• Pet Insurance
• PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics