Janitorial Operations Manager

Job Summary

At The Budd Group, we're looking for a dynamic Janitorial Operations Manager to lead a commercial account portfolio in the Greensboro area. This role involves managing contracts, driving operational excellence, building strong client relationships, and leading your team to success.

About The Budd Group

The Budd Group is a family-owned, God-honoring company providing facility service solutions across the Southeast since 1963. Our culture is built on mentorship, growth, and genuine partnership.

Requirements

• 2+ years of management/supervisory experience
• Proven customer relationship skills
• Strong computer literacy (scheduling, time tracking, ordering)
• Valid driver's license

What You’ll Do / Key Responsibilities

• Lead employee teams and partner directly with clients
• Ensure high operational quality across commercial, educational, and medical facilities
• Oversee the daily operations and service delivery for a diverse portfolio of up to 20 commercial, banking, and Class-A office accounts
• Direct and mentor operational supervisors and frontline employees
• Conduct quality inspections and provide constructive feedback and training
• Oversee scheduling, daily digital timesheets, and supply ordering across your accounts using modern software tools (Dayforce & Coupa)
• Perform regular site visits to audit quality, improve safety standards, and ensure client expectations are consistently met

What You Bring To The Team

• Proven supervisory or management experience in service, operations, or customer-facing environments
• Prior experience as a Cleaning Operations Manager, account manager, or supervisory lead in janitorial or facility management is preferred
• Strong interpersonal skills with a passion for building positive relationships with employees and clients
• Comfortable using technology for scheduling, payroll auditing, and inventory tracking
• Valid driver's license and reliable personal transportation suitable for local travel

Why Work For The Budd Group?

• Autonomy & Freedom: Run your portfolio like your own business without being micromanaged
• Strong Support Network: Work alongside a collaborative leadership team, regional trainers, and branch mentorship
• Faith & Value-Driven Culture: Join a God-honoring organization focused on service and family values
• Career Growth: Continuous opportunities for internal advancement and professional development