Janitorial Operations Manager

Pay: Competitive base salary + 5% annual bonus, monthly car allowance + mileage reimbursement.

Benefits

• Paid Time Off (Vacation, Sick, 9 Paid Holidays, 2 Floating Holidays, 1 Volunteer Day)
• Medical, Dental, & Vision Plans
• 401(k) Match
• HSA/FSA
• Life/Disability Insurance
• Mental Health & Financial Support
• Free Online Classes
• Pay on Demand + Cash Back

Schedule

Full-time salaried (approx. 45+ hours/week). Flexible schedule balancing daytime hours (e.g., 8:30 AM – 5:00 PM) with 1–2 late afternoons/evenings per week (e.g., 11:00 AM – 8:00 PM) to engage night teams (no late-night shifts; sites close by 8:30–9:00 PM).

Location

On-site & local field management at 2325 S. Stratford Road, Winston-Salem, NC 27103. Local travel only; all sites within 30 minutes of the branch.

About The Budd Group Culture

The Budd Group is a family-owned, God-honoring company that has provided facility service solutions across the Southeast since 1963. We believe that our people are our greatest asset. When you join our leadership team, you aren’t just getting a job—you’re stepping into an empowering culture built on mentorship, growth, and genuine partnership.

Responsibilities

• Portfolio Leadership: Act as the primary leader and Facilities Operations Manager for client accounts, delivering top-tier customer service and building strong client partnerships.
• Team Development & Mentorship: Direct and mentor operational supervisors and frontline employees; conduct quality inspections and provide constructive feedback and training.
• Administrative & Tech Operations: Oversee scheduling, daily digital timesheets, and supply ordering across your accounts using modern software tools (Dayforce & Coupa).
• Operations & Quality Control: Perform regular site visits to audit quality, improve safety standards, and ensure client expectations are consistently met.

Requirements

• 2+ years of management/supervisory experience
• Proven customer relationship skills
• Strong computer literacy (scheduling, time tracking, ordering)
• Valid driver's license and reliable personal transportation suitable for local travel
• Proven supervisory or management experience in service, operations, or customer-facing environments
• Prior experience as a Cleaning Operations Manager, account manager, or supervisory lead in janitorial or facility management is preferred (internal candidates and stepping-stone account managers welcome!)
• Strong interpersonal skills with a passion for building positive relationships with employees and clients
• Comfortable using technology for scheduling, payroll auditing, and inventory tracking

Why Work For The Budd Group?

• Autonomy & Freedom: Run your portfolio like your own business without being micromanaged.
• Strong Support Network: Work alongside a collaborative leadership team, regional trainers, and branch mentorship.
• Faith & Value-Driven Culture: Join a God-honoring organization focused on service and family values.
• Career Growth: Continuous opportunities for internal advancement and professional development.