Jamba Crew Member

Responsibilities

• Promptly welcome all guests and ensure they receive responsive, professional, and gracious service at all times.
• Anticipate guests’ needs and respond appropriately with a sense of urgency to maintain productive working relationships.
• Facilitate payment of guest checks by processing cash, credit cards, room charges, or special billing; take food and beverage orders and input them into the POS system.
• Record all financial data required by accounting and control the issue and return of all guest checks.
• Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance, and secure bank.
• Prepare food and beverage orders in a clean and timely manner.
• Maintain cleanliness by sweeping floors, wiping counters, emptying trash, and organizing side stations and storage areas.
• Ensure all machines are cleaned properly; set up and maintain the go/pick-up area, including filling condiments.
• Maintain clean and sanitary workstations within ServSafe and GSR guidelines, including setting, resetting, and cleaning tables and service counters during and after service periods.
• Take, compile, deliver, and put away warehouse orders.
• Safely prepare all food prep and food items in accordance with standard hotel recipes and specifications.
• Ensure good turnover of products by practicing proper rotation and monitoring product quality and production flow.
• Perform any other duties as assigned within the scope of this position.

Requirements

• Ability to operate a cash register, adding machine/calculator, telephone, and credit card machine to complete guest transactions.
• Able to identify food and beverage items and follow directions and recipes as dictated by management.
• Deal with guests and team members in a tactful and respectful manner.
• Basic reading, writing, math, and task completion skills.
• Skills in compiling, coordination, following instructions, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts, including holidays, nights, and weekends as business needs dictate.
• Minimum age of 16 years.

Qualifications

Previous cashiering or food handling experience preferred, or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Physical Demands

• Constantly standing, frequently walking, reaching overhead, bending over, crouching, kneeling, and balancing during shifts.
• Must be able to push/pull up to 50 lbs occasionally.
• Frequent repetitive use of both hands, occasional light and firm/strong grasping motions, and finger dexterity.
• Constant use of vision abilities, including distance, depth perception, field of vision, and color vision.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Work performed indoors, alone and frequently with others.
• Face-to-face interactions, including verbal contact with others on extended shifts around computer equipment and mechanical devices.
• Moderate noise levels; may be exposed to slippery surfaces, fumes/odor, and secondhand smoke.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.