J.P. Morgan Wealth Management - Vice President - Product Journey Lead- Online Investing Workplace Strategies

J.P. Morgan Wealth Management is seeking a Vice President - Product Journey Lead for the Online Investing Workplace Strategies team. This team delivers integrated, end-to-end experiences for Workplace Solutions corporate clients, participants, bankers, and financial advisors.

About the role

As Vice President, Journey Lead, you will own and drive the product journey from ideation to launch. Responsibilities include translating strategic vision into actionable business cases, defining the operating model, leading go-to-market execution, and analyzing industry trends to influence target-state decisions. This role requires strong cross-functional leadership and strategic thinking in a dynamic environment.

Responsibilities

• Define and drive the strategic vision and roadmap for the Stock Plan Self-Directed Experience, translating business objectives into actionable plans and high-impact solutions.
• Lead the design and optimization of end-to-end product journeys for Workplace corporate clients and participants, ensuring alignment with client needs and business goals.
• Partner with Product, Technology, Data, Design, Legal, Risk, Compliance, and Change Management teams to deliver integrated, best-in-class solutions.
• Conduct deep analysis of current state, industry trends, and market landscape to make informed product decisions and influence the target state.
• Oversee business process mapping, critical path timelines, and capacity planning to ensure timely delivery of milestones and program objectives.
• Organize and lead cross-functional working groups, discovery workshops, and executive decision-making sessions to drive alignment and obtain stakeholder approvals.
• Oversee launch readiness, including field and service training, communications, and stakeholder engagement, ensuring seamless rollout and adoption.
• Identify, report, and mitigate risks and issues throughout the product lifecycle, providing regular updates to leadership and escalations as needed.
• Establish and monitor key metrics, OKRs, and reporting requirements to measure success and drive continuous improvement.

Requirements

• Bachelor’s degree required; MBA or advanced degree preferred.
• 7+ years of experience in Product Management, Product Strategy, or Program Management roles.
• Experience within Financial Services, Wealth Management, Equity Compensation, and/or Core Business activities.
• Proven track record of leading end-to-end product journeys and delivering complex, cross-functional initiatives.
• Strong strategic thinking and analytical skills, with experience conducting market and industry analysis.
• Demonstrated ability to translate business strategy into actionable roadmaps and high-impact solutions.
• Exceptional leadership and stakeholder management skills, with experience influencing and aligning senior leaders and cross-functional teams.
• Deep understanding of go-to-market execution, including launch readiness, training, communications, and adoption strategies.
• Experience navigating legal, risk, compliance, and control frameworks within a large organization.
• Advanced executive presentation and communication skills, including the ability to synthesize complex information for all audiences.
• Proficiency with product journey mapping and analytics.

Preferred Qualifications

• Strong organizational and project management skills, with a proven ability to manage multiple priorities and deliver results in a fast-paced environment.
• Ability to drive change, manage ambiguity, and foster a culture of continuous improvement.
• Proficient in PowerPoint, Pitch Pro, and Excel.

Benefits

• Competitive total rewards package including base salary, commission-based pay, and discretionary incentive compensation (cash and/or forfeitable equity).
• Comprehensive health care coverage, on-site health and wellness centers, and a retirement savings plan.
• Backup childcare, tuition reimbursement, mental health support, and financial coaching.

About Us

Chase is a leading financial services firm helping nearly half of America's households and small businesses achieve their financial goals. Our mission is to create engaged, lifelong relationships by putting customers at the heart of everything we do. The Consumer & Community Banking division serves customers through personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing.