IVR Automation Tester, AWS Connect & Dialer x4

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID. No boilerplate. Must preserve all substantive info. We need to parse the job description. Given text: Job#: 3047805 (drop) Job Description: Apex Systems is hiring a QA Automation Test Engineer for a large Healthcare client. Location: Fully remote anywhere in the US. *YOU MUST BE AUTHORIZED TO WORK IN THE UNITED STATES WITHOUT SPONSORSHIP* Role Overview We are seeking a QA Automation Test Engineer to support the testing of AWS Connect phone software development during a migration from Avaya to AWS. This role operates within a large, dynamic QA team that has direct contact with development teams in an Agile environment. The position requires deep knowledge of both Avaya and AWS Connect, IVR systems, and call center workflows. Key Responsibilities Write test cases and perform automation testing.Conduct data mapping and estimate work effort for IVR requirements.Identify IVR conditions for requesting test data and prepare smoke testing data.Validate test data using Postman or SoapUI.Develop test strategies, define test scenarios, and create test cases from requirements.Develop and maintain test scripts and analyze bugs.Execute test cases, raise defects using Jira, and document findings in Confluence and Qtest/Quality Center. Required Qualifications Education: A bachelor's degree is required. Experience: 2-4 years of experience with the responsibilities listed above. Technical Skills: Proficiency with JIRA, Cyara automation, and Postman/SoapUI is required. Preferred Qualifications Experience with testing within an Agile framework.Knowledge of API testing, AWS Connect Lambda testing, and Dynamo DB testing.Familiarity with Chat/SMS testing and payment/billing system testing.Experience with qTest, K6 for load testing, and Tosca automation.Bilingual proficiency in Spanish/English is preferred but not required. Everforth Apex is a world-class IT services company... (benefits etc). We need to extract Benefits section: they list many benefits: medical, dental, vision, life, disability, other insurance plans, ESPP, 401K with company match after 12 months, HSA, SupportLinc EAP up to 8 free counseling sessions, corporate discount savings program, other discounts, on-demand training program, access to certification prep and library of technical and leadership courses/books/seminars after 6+ months tenure, certification discounts and other perks to associations incl CompTIA and IIBA, dedicated customer service team for Consultants, certified Career Coach, full list in Welcome Packet. Pay: Not mentioned. Schedule: Not mentioned (only fully remote). No explicit schedule like full-time, part-time. So we should not include Pay or Schedule sections because they are not stated. We need sections: About the role (maybe from Role Overview), Responsibilities, Requirements (maybe Required Qualifications?), Qualifications (maybe Preferred Qualifications?), Skills (Technical Skills?), Benefits. But we must follow headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what content goes where. "About the role": could be the Role Overview paragraph. "Responsibilities": the Key Responsibilities bullet list. "Requirements": maybe Required Qualifications (education, experience, technical skills required). Or we could split: Requirements = required qualifications; Qualifications = preferred qualifications; Skills = technical skills? But we have both Required Qualifications and Technical Skills within Required Qualifications. The posting lumps them: Required Qualifications includes Education, Experience, Technical Skills. We could put Education and Experience under Requirements, and Technical Skills under Skills. Or we could put all under Requirements and leave Skills empty (but we shouldn't create empty sections). Better to split: Requirements: Education and Experience. Skills: Technical Skills (JIRA, Cyara automation, Postman/SoapUI). Qualifications: Preferred Qualifications. Benefits: from Everforth Apex Benefits Overview. We must not repeat job title. Must not include Job ID. Must not include boilerplate like EEO, legal, etc. Must remove duplicated lines. We need to preserve all substantive information. So we need to include all details from the posting except boilerplate. Let's extract substantive content: - Location: Fully remote anywhere in the US. Must be authorized to work in US without sponsorship. This is substantive. Should we include? It's not under any heading but we could put in About the role or maybe a short paragraph. The instructions: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So location and work authorization could be folded into a short

maybe under About the role or a separate paragraph before sections. Probably include as a short paragraph before sections. - Role Overview: "We are seeking a QA Automation Test Engineer to support the testing of AWS Connect phone software development during a migration from Avaya to AWS. This role operates within a large, dynamic QA team that has direct contact with development teams in an Agile environment. The position requires deep knowledge of both Avaya and AWS Connect, IVR systems, and call center workflows." - Key Responsibilities list: we need to break into bullet list. List items: 1. Write test cases and perform automation testing. 2. Conduct data mapping and estimate work effort for IVR requirements. 3. Identify IVR conditions for requesting test data and prepare smoke testing data. 4. Validate test data using Postman or SoapUI. 5. Develop test strategies, define test scenarios, and create test cases from requirements. 6. Develop and maintain test scripts and analyze bugs. 7. Execute test cases, raise defects using Jira, and document findings in Confluence and Qtest/Quality Center. - Required Qualifications: Education: A bachelor's degree is required. Experience: 2-4 years of experience with the responsibilities listed above. Technical Skills: Proficiency with JIRA, Cyara automation, and Postman/SoapUI is required. We could split: Requirements: Education and Experience. Skills: Technical Skills. - Preferred Qualifications: list: - Experience with testing within an Agile framework. - Knowledge of API testing, AWS Connect Lambda testing, and Dynamo DB testing. - Familiarity with Chat/SMS testing and payment/billing system testing. - Experience with qTest, K6 for load testing, and Tosca automation. - Bilingual proficiency in Spanish/English is preferred but not required. - Benefits: from Everforth Apex Benefits Overview paragraph. Let's extract benefits details: "Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide." We need to preserve all that. We must not include boilerplate like EEO, legal, etc. So cut everything after benefits overview that is EEO etc. Now produce HTML. Structure:

Location: Fully remote anywhere in the US. Must be authorized to work in the United States without sponsorship.

About the role

We are seeking a QA Automation Test Engineer to support the testing of AWS Connect phone software development during a migration from Avaya to AWS. This role operates within a large, dynamic QA team that has direct contact with development teams in an Agile environment. The position requires deep knowledge of both Avaya and AWS Connect, IVR systems, and call center workflows.

Responsibilities

• Write test cases and perform automation testing.
• Conduct data mapping and estimate work effort for IVR requirements.
• Identify IVR conditions for requesting test data and prepare smoke testing data.
• Validate test data using Postman or SoapUI.
• Develop test strategies, define test scenarios, and create test cases from requirements.
• Develop and maintain test scripts and analyze bugs.
• Execute test cases, raise defects using Jira, and document findings in Confluence and Qtest/Quality Center.

Requirements

• Education: A bachelor's degree is required.
• Experience: 2-4 years of experience with the responsibilities listed above.

Skills

• Proficiency with JIRA, Cyara automation, and Postman/SoapUI is required.

Qualifications

• Experience with testing within an Agile framework.
• Knowledge of API testing, AWS Connect Lambda testing, and Dynamo DB testing.
• Familiarity with Chat/SMS testing and payment/billing system testing.
• Experience with qTest, K6 for load testing, and Tosca automation.
• Bilingual proficiency in Spanish/English is preferred but not required.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

We should not include Pay or Schedule sections. Check for any leftover boilerplate: we removed EEO etc. Check for duplicated lines: we didn't duplicate. Check for minor metadata: we folded location and work auth into a short p. All substantive info preserved? Let's verify: - Job description intro: "Apex Systems is hiring a QA Automation Test Engineer for a large Healthcare client." We omitted that sentence. Is that substantive? It mentions the hiring company and client. Should we preserve? The instructions: preserve ALL substantive information; do NOT invent or summarize away detail. So we need to include that somewhere. Could be part of About the role or a separate paragraph. The Role Overview didn't include that sentence. So we need to