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Jobs · Information Technology · New York

ITS Traffic Signal Technician/ Integrator (New England)

Wavetronix · Albany, NY · 1 mo ago
Information TechnologyFull-time

About the role

This position is internally classified as Technical Sales Support and will be based in Wavetronix's New England office, serving the territories of Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, and Maine. Preference is given to candidates located around Massachusetts.

Responsibilities

  • Exhibit Wavetronix core values: People First, Growth Mindset, Innovation Driven
  • Master installation and configuration of Wavetronix core products
  • Demonstrate and troubleshoot Wavetronix products
  • Build positive relationships with customers
  • Be self-motivated and enjoy working on and with teams
  • Have clear written and verbal communication skills
  • Be intrinsically motivated and enjoy working with the customer
  • Able to work flexible shifts and adapt workflow to changing project schedules
  • Provide technical training (typically up to 10 people) on products as needed either in the field or in office
  • Have the ability to give technical presentations
  • Review plans and design Wavetronix products into projects
  • Conduct technical site surveys
  • Provide service and customer support both in the field and over the phone
  • Help manage all on-site installation/configuration of products
  • Diagnose errors or technical problems and determine proper solutions
  • Document processes and produce timely and detailed trip reports
  • Cooperate with the team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations
  • Keep track of current projects and support cases in CRM
  • Have a basic understanding of networking
  • Be excited about personal development and eager to engage in development training
  • Travel as required within and between territories

Qualifications

  • 3+ years in technical sales
  • Self-starter
  • Ability to execute presentations to large groups
  • Ability to travel 50% or more in a month
  • Technical degree (EE, EET) or certifications in ITS/traffic industry preferred

Skills

  • Master installation and configuration of Wavetronix products
  • Master troubleshooting and service of Wavetronix technical equipment
  • Effective use of mobile tools and applications
  • Positive relationship with Wavetronix customers
  • Clear communication of technical procedures and processes to customers
  • Understanding and making appropriate recommendations to clients
  • Effective communication and cooperation with Technical Services
  • Basic understanding of networking

Benefits

Wavetronix offers a predicted range for this role of approximately $65,000 to $90,000 per year, based on previous experience, transferable skills, years of service, and base pay median based on location.

Pay

The predicted range for this role is approximately $65,000 to $90,000 per year.

Schedule

The role is full-time and involves travel to the New England office, which covers the territories of Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, and Maine. Preference is given to candidates located around Massachusetts.

About Wavetronix

Wavetronix is the leader in Radar technology within the Intelligent Traffic Industry. Our mission is to create innovative technologies that make the world's roads safer and more efficient. We are committed to fostering personal development and rewarding careers. As an equal opportunity employer, we encourage applications from individuals who share our values and possess the necessary education and experience.

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