ITS Project and Deployment Specialist - Remote
Description
At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets.
We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.
With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:
- Local autonomy with national support
- Career mobility and development opportunities
- A collaborative, inclusive environment where your wellbeing comes first
You care for pets. We care for you.
Position Overview
The IT Project Deployment Specialist is a hands-on, execution-focused role responsible for delivering large-scale, multi-site technology initiatives across PetVet Care Centers’ national footprint.
Role Scope
Supports large-scale IT transformation initiatives across ~450 hospital locations
Key Responsibilities
Enterprise Project Execution
- Execute site-by-site deployment plans for large-scale IT initiatives
- Coordinate and track progress across multiple locations simultaneously
- Partner with contractors and vendors performing on-site work
- Ensure consistency and quality in implementation across all sites
Network Remediation Initiative
- Identify and resolve IP addressing conflicts across ~220 locations
- Validate network configurations and coordinate remediation activities
- Work with field vendors to implement standardized network designs
- Document changes and ensure alignment with enterprise standards
Identity & Systems Transformation (Microsoft Entra Migration)
- Lead migration of sites from standalone Active Directory domains to Microsoft Entra
- Transition users from shared/generic accounts to individual identity-based access
- Provision user accounts, email, and single sign-on (SSO)
- Work directly with users to:
- Identify current data storage locations
- Migrate files to OneDrive and standardized platforms
- Ensure proper access and permissions post-migration
- Support user onboarding, training, and adoption of new systems
End-User & Site Engagement
- Work directly with hospital staff to guide them through system changes
- Provide remote support during and after migrations
- Address user concerns and ensure minimal disruption to operations
- Deliver clear, non-technical communication to end users
Ongoing Infrastructure & Lifecycle Projects
- Support ongoing projects including:
- Windows OS upgrades and endpoint standardization
- Network equipment refresh (routers, firewalls, access points)
- Software rollouts and system implementations
- New site onboarding and acquisitions
Documentation & Continuous Improvement
- Maintain detailed documentation of processes, configurations, and standards
- Identify opportunities to improve deployment efficiency and repeatability
- Contribute to development of playbooks for future rollouts
Qualifications (Required)
- 2–5+ years of experience in IT support, systems administration, or deployment roles, with demonstrated ability to execute deployments independently or with minimal guidance
- Experience working in multi-site environments
- Strong understanding of:
- Networking fundamentals (IP addressing, DHCP, DNS)
- Windows environments and endpoint management
- Active Directory and/or Microsoft Entra (Azure AD)
Preferred Skills (Nice to Have)
- Experience with large-scale migrations or deployments
- Familiarity with Microsoft 365 (OneDrive, Exchange Online, Teams)
- Experience with identity transformation or SSO implementations
- Exposure to healthcare or veterinary environments
What We Offer
- Medical, dental, and vision insurance
- Paid Parental Leave (birth, adoption, foster)
- 401(k) with discretionary contribution
- Team Member Pet Discounts
- Emotional wellbeing support — including Calm app access and 24/7 EAP
- CE stipends and career development resources
- Grant Circle — a relief fund for team members facing personal hardship
- Local hospital culture backed by national resources
At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible.
We care deeply about supporting our team members — professionally and personally.
Benefits include:
- Medical, dental, and vision insurance
- Paid Parental Leave (birth, adoption, foster)
- 401(k) with discretionary contribution
- Team Member Pet Discounts
- Emotional wellbeing support — including Calm app access and 24/7 EAP
- CE stipends and career development resources
- Grant Circle — a relief fund for team members facing personal hardship
- Local hospital culture backed by national resources
Equal Opportunity Employer
All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.