ITLS Technician

Overview

This is an entry level position. The purpose of the IT Lifecycle Services (ITLS) Depot Tech is to work alongside, and under the guidance of, the Lead Configuration Technician in order to support all ITLS configuration depot needs as well as provide field related support on projects.

Responsibilities

• Works alongside configuration technicians to configure deployment orders
• Supports all Asset Lifecycle Management (ALM) depot related processes, including receiving, inspect & clean, and inventory management
• Unboxes and re-boxes configuration orders
• Participates in general departmental cleanliness efforts
• Provides onsite field support as needed for projects at customer location

Qualifications

• Required Qualifications: Ability to pursue a professional growth path aligned with corporate and departmental initiatives, Solid Communication skills, Ability to work independently as well as part of a team
• Desired / Preferred Qualifications: CompTia A+, Microsoft MCP/MTA or equivalent certifications, Microsoft Office skills, Associate level degree

Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
• Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
• RX Home Delivery HSA with Employer Contribution
• In-vitro Fertility (treatment coverage)
• Dental Vision (2 plans: 12-month and 24-month frames allowance)
• FSA Plans (Healthcare, Dependent Care and Limited Purpose)
• Pre-tax Commuter Plans
• Employer-paid Life Insurance
• Employer-paid Short + Term Disability
• Long Term Disability (2 plans: Employer-paid or optional Self-paid)
• Paid Parental Leave (4 weeks at 100%)
• Employee Assistance Plan
• Voluntary Life Insurance for team member, spouse and child
• Voluntary Accidental Death for team member and spouse
• Legal/ID Theft Plans
• TeleHealth Wellness via Omada Health (healthy living solution)
• Travel Assistance Business Travel Accident Coverage Medical for foreign travel coverage
• Employer-paid Pet Telehealth Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Volunteer Time Off
• 10 Holidays
• Summer Sizzle On Demand Pay (Daily Pay)
• Work Environment: Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment

• Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes

This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details, please view the EEO Policy Statement ( EEO Policy Statement ) and/or the current version of the workplace poster ( https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf ; https://www.eeoc.gov/poster ).

E-Verify

E-Verify Right to Work: Right to Work Poster