ITIL Training

Overview

The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011 edition), ITIL is published in a series of five core volumes, each of which covers an ITSM lifecycle stage. ITIL underpins ISO/IEC 20000 (previously BS15000), the International Service Management Standard for IT service management, though differences between the two frameworks exist. ITIL describes processes, procedures, tasks, and checklists that are not organization-specific, used by an organization for establishing integration with the organization's strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.

Course Highlights

• 30 Hrs Instructor Led Training
• Self-paced Videos
• 20 Hrs Project & Exercises
• Certification
• Job Assistance
• Flexible Schedule
• Lifetime Free Upgrade
• Mentor Support

Training Options

Self Paced Learning

• 15 Hrs of Pre-recorded videos
• e-learning content
• Lifetime LMS Access
• 100% Practical Approach
• Labs and Practicals included
• Watch & Learn at your own pace

Online Classroom

• 30 Hrs of Instructor-Led Live Training
• Doubts solving with Trainers

Available batches:

• Weekend: Jul 25 - Aug 09, 07:00 PM
• Weekdays: Jul 28 - Aug 12, 07:00 PM
• Weekend: Aug 01 - Aug 16, 09:00 AM
• Weekdays: Aug 04 - Aug 19, 09:00 AM

Course Curriculum

Download the detailed ITIL course curriculum for more information.

Projects

• Hands-on Labs & Use Cases: Complete ITIL projects and practical-oriented use-cases to experience how the skills learned will solve real-time problems.
• At least two projects included.
• Assisted lab setup to practice skills.

Certification

Upon completion of the training, you'll be provided a course completion certificate which adds weightage to your resume and increases your chances of getting hired.

• Certification Assistance
• Certification Sample Questions

On-Job Support

The TekSlate On-Job Assist service is offered in partnership with the Global Tech Community. The service provides tech support for IT professionals or freshers to complete tasks.

• Get support for tedious and time-consuming tasks within deadlines.
• 100+ SMEs available to assist newbies, freshers, or experienced professionals in completing challenging project tasks.
• Choose from the following plans to meet custom needs: Pay Per Hour, Pay Per Week, Monthly.