Item Processing - Item Processing Representative

General Description

As an Item Processing Representative at Golden 1 Credit Union, you will play a vital role in supporting the organization's vision, mission, and strategic goals. The primary focus of this position is to handle various tasks efficiently and accurately within the Item Processing department, contributing to the seamless operation of essential financial processes.

Tasks, Duties, Functions

• Receive and process a variety of financial transactions, including checks, deposits, bill pay and other related items made through mail, mobile or ATM channels.
• Utilize item processing systems and tools to ensure accurate and timely completion of transactions.
• Conduct thorough reviews of processed transactions to identify and correct errors or discrepancies.
• Perform data entry tasks with a high level of accuracy to maintain the integrity of financial records.
• Maintenance of retention and storage of the ATM and Remittance work.
• Daily review of deposit reporting aligned with Regulation CC for ATM and Mobile deposits.

Qualifications

• Education: Successful completion of High School curriculum or GED required.
• Experience: 1+ years’ experience with cash management or financial industry, 1+ years’ experience with customer service, previous experience in item processing or related financial roles is preferred.
• Knowledge / Skills: Strong attention to detail and accuracy in handling financial transactions, high level of awareness and vigilance in identifying potential fraudulent checks, excellent communication skills to interact with internal business partners, ability to multitask and manage time efficiently in a fast-paced environment, demonstrated ability to work well in a team-oriented environment, excellent oral, written, and interpersonal communication skills, professional member relations skills, proficient computer skills and software experience.