ITAM Receiving and Delivery Support - Hourly

University of Arkansas, Fayetteville – founded in 1871, a land-grant institution classified among the nation’s top 2 percent of research universities. Located in Fayetteville, a community ranked among the best places to live in the U.S., with a growing region home to Fortune 500 companies and a strong arts and quality-of-life focus.

About the role

The ITAM receiving and delivery support position assists the IT Asset Coordinator in managing, receiving, and tracking IT assets. Responsibilities include matching receiving slips to invoices, setting up computers, maintaining records, and delivering IT items to end-users across campus. This role requires attention to detail, a proactive approach, and a commitment to a positive work environment.

Responsibilities

• Assist in the physical receipt of equipment and ensure accuracy with purchase orders.
• Deliver equipment to end-users in a timely manner.
• Ensure accurate inventory management once items are delivered.
• Maintain comprehensive and accurate delivery records.
• Foster and maintain collegial working relationships with team members and other departments.

Regular, reliable, and non-disruptive attendance is essential.

Requirements

• High school diploma or equivalent.
• Proficiency in using PC and Mac computers.
• Valid Driver’s License.

Qualifications

• Excellent customer service skills.
• Competency in Microsoft Office Suite, including Teams.
• Strong organizational and communication skills.
• Experience in computer support (preferred).

Schedule

25 hours per week during the semester, with an option for full-time work during the summer.

Pay

$15.00 per hour.

Benefits

• University contributions to health, dental, life, and disability insurance.
• Tuition waivers for employees and their families.
• 12 official holidays.
• Immediate leave accrual.
• Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Physical Demands

• Constant: Manipulate items with fingers, including keyboarding.
• Frequent: Hearing, sitting, talking.
• Occasional: Grasping, lifting, pulling, pushing, standing, walking.