IT Technician III - Radio

About the role

This class performs skilled technical work in the installation, maintenance, repair, modification, and support of wired and wireless communications network equipment, wired and wireless telecommunications networks and systems, and other related systems.

Responsibilities

• Work on stationary land mobile communication units such as Land Mobile Radio infrastructure, base stations, and subscriber units;
• APCO Project 25 (P25) digital trunked systems, digital and analog simulcast radio systems, handheld (portable) and vehicle mounted (mobile) radio programming, and programming (“template”) development;
• Fire Station Alerting Systems including peripheral equipment;
• Provide technical hardware and software support to the radio system local area networks (LANs), wide area networks (WANs), servers, and/or workstation computers;
• Assist users with the evaluation, selection, acquisition, and installation of hardware, software, and communications packages;
• Advise users in related technical areas leading to improved productivity;
• Assist in problem analysis and support.

Requirements

This class is distinguished from the IT Technician II classification by the greater level of knowledge and experience in radio communication systems, and by the higher level of independence in performing job duties.

Qualifications & Requirements

• Graduation from high school or GED;
• Any combination of education, training, and experience equivalent to graduation from an accredited college or university with an Associate’s Degree in a Technology field such as Electronics, Communications, Information, or related Technology field;
• Extensive (5+ years) experience in the installation and/or maintenance in at least one of the following: wired or wireless interconnection technologies such as point-to-point or point-to-multipoint microwave networks, fiber optic cable networks, Land Mobile Radio networks (APCO Project 25 (P25) preferred), and/or other electronic communications systems.

Special Requirements

• Must possess a valid Class D Arizona Driver's License by hire or promotion date.

Employee Values

All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.

Preferred/Desirable Qualifications

• Additional experience providing technical hardware and software support to LAN, WAN, servers, and/or personal computers in a professional work environment;
• A working familiarity of the Open Standards Interface (OSI) 7-layer model;
• Possession of certifications such as “Network+” is highly desirable;
• Possession of a Federal Communications Commission (FCC) General Radiotelephone Operator License (GROL).

Required Question

• 01 Did you receive a High School Diploma or GED? **You MUST include and detail your education information on your application to receive credit.**
• 02 Have you graduated from an accredited college or university with an Associate's Degree in a Technology field such as Electronics, Communications, Information, or related Technology field? **To receive education credit, you MUST fully detail your degree(s) and major(s) on your application. Information provided only on a resume will NOT be considered.**
• 03 How many years of work experience do you have in the installation and/or maintenance in at least one of the following: wired or wireless interconnection technologies such as point-to-point or point-to-multipoint microwave networks, fiber optic cable networks, Land Mobile Radio networks (APCO Project 25 (P25) preferred), and/or other electronic communications systems?
• 04 Please describe your experience in the installation and/or maintenance in at least one of the following: wired or wireless interconnection technologies such as point-to-point or point-to-multipoint microwave networks, fiber optic cable networks, Land Mobile Radio networks (APCO Project 25 (P25) preferred), and/or other electronic communications systems below; include employment dates and names of employer(s). If none, type N/A. ** To receive credit, you MUST fully detail this experience on your application. Incomplete applications or responses such as "see resume" will not be considered. Resumes will not be accepted in lieu of a completed, detailed application.**
• 05 Do you have a valid Class D Arizona Driver's License, or can you obtain one by hire or promotion date?
• 06 Please select any professional experience you have in the following areas (select all that apply): Providing Technical Hardware/Software support to Local Area Network (LAN), Providing Technical Hardware/Software support to Wide Area Network (WAN), Supporting servers, Supporting personal computers in a professional work environment, None of the above
• 07 Please detail your experience with all additional areas you indicated in the previous question. If none, write "N/A."
• 08 Do you possess a Federal Communications Commission (FCC) General Radiotelephone Operator License (GROL)? If you already possess a GROL, please include this information, including your license number, on your application and resume.
• 09 Are you willing to participate in standby and call-out duty, on a rotating basis with other members of the group, in support of a 24-hours a day, seven days a week operation?