IT Technician

Our client is seeking a Desktop Support Technician to support a large-scale Windows 11 migration, deploying and configuring hardware across a hospital campus. This is an onsite position based in Bergen County, NJ. Starting at $20/hour. Desktop Support Technician's Responsibilities And Duties Support a hospital-wide Windows 11 migration, deploying and configuring new desktop and laptop hardware for staffFollow established, fully scripted deployment and imaging processes with careful documentationPerform Windows and Microsoft Office upgrades using documented proceduresProvide desk-side and walk-up support, troubleshooting hardware, software, and connectivity issuesLog and track all work in the ticketing system and escalate complex issues per established workflowsMaintain accurate records of deployed and decommissioned equipment while following healthcare security and patient-privacy protocols Desktop Support Technician's Qualifications And Skills At least one year of professional desktop support or IT experienceComfortable following detailed, scripted procedures with precision and consistencyExperience with Windows and Microsoft Office upgrades is a strong plusStrong customer service instincts; friendly, patient, and clear when helping end usersReliable and punctual, able to work onsite 5 days a weekCompTIA A+ certification or equivalent, and prior healthcare/large enterprise support experience, a plus RightClick is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national origin, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship or any other characteristic protected by law.