IT Technician

Summary

Under the direction of the Technology Supervisor, performs a variety of duties related to District-wide operation of computer systems; installs and maintains computer applications, and provides computer hardware and peripheral support; assists as needed in daily operations of the technology department; and performs related work as required; keeps district staff informed and up-to-date on software and hardware changes, developments, etc.; assists the Technology Supervisor in the management of information systems security, and orients users to new systems and procedures.

Qualifications

• Operation of routine office equipment
• Ability to work effectively without direct supervision
• Good health, physical stamina, fitness, and vitality

Responsibilities And Requirements

• Provides desktop support for various computer platforms; inclusive of Microsoft Windows, Apple Mac OS, Apple IOS, and Google Chrome OS
• Performs imaging of computer systems
• Troubleshoots hardware, peripheral, software and basic network connectivity problems
• Repairs computer hardware/peripherals on various systems to reduce interruptions during regular school/business day
• Configures workstations for basic network connections
• Maintains inventory of all computer equipment and peripherals
• Manages time effectively between multiple sites while working independently with minimal supervision
• Prioritizes incoming jobs
• Serves as a resource to administrators, teachers, and staff; provides training to end users
• Communicates effectively both orally and in writing; demonstrates good interpersonal skills
• Establishes and maintains cooperative and effective working relationships with others
• Performs other duties as assigned by the administrator

Physical Demands and Work Environment

• Repetitive motion and eye strain through extensive utilization of computer hardware and software
• May require lifting materials and supplies weighing up to 50 pounds
• Bends, stoops and climbs
• Climbs to various heights and works in confined spaces
• Operates large and small power driven machinery or equipment

Other Information

• Must be able to pass a fingerprint clearance and background check
• Flexible scheduling may be required