IT Technician

Major Responsibilities

• Setup, install and maintain computing hardware
• Install network hardware
• Deploy and support software
• Manage requests for both hardware and applications using helpdesk ticketing system
• Repair and troubleshoot computer systems, mobile, and networking hardware in the IT repair lab
• Configure and maintain logs of machine issues, errors, and repairs evaluated and serviced
• Maintain an inventory of hardware and software used
• Conduct hardware and software maintenance
• Ability to support multiple sites remotely

Education And Experience

• Bachelor’s degree or higher in an IT-related field such as computer science, technical support, and information technology or equivalent experience
• AAS in CompTIA A+ certification for computer technology (exclusions may apply, particularly for web-development computer technicians)
• 5+ years of experience in computer networks solutions, operating systems, or other IT-related positions

Knowledge/Skills/Abilities

• Proficiency in programs such as Active Directory, Microsoft PowerShell, and Microsoft O365
• Excellent written and verbal communication skills
• Attention to detail
• Strong analytical and troubleshooting skills
• Time management and organizational skills

Pay

Salary Range: $65,000-$75,000 + bonus

Benefits

• Medical/Rx
• Dental
• Vision
• Flexible Spending Accounts
• Basic Life/AD&D (includes coverage for dependents 100% Company paid)
• Short-Term Disability
• Long-Term Disability (100% Company paid)
• Supplemental Life/AD&D
• 401(k) with Company match
• Tuition assistance after 1 year
• Paid time off
• 11 paid holidays