IT Technician
Dexter Magnetic Technologies · Elk Grove Village, IL · 6 days ago
On-siteInformation TechnologyFull-time
Major Responsibilities
- Setup, install and maintain computing hardware
- Install network hardware
- Deploy and support software
- Manage requests for both hardware and applications using helpdesk ticketing system
- Repair and troubleshoot computer systems, mobile, and networking hardware in the IT repair lab
- Configure and maintain logs of machine issues, errors, and repairs evaluated and serviced
- Maintain an inventory of hardware and software used
- Conduct hardware and software maintenance
- Ability to support multiple sites remotely
Education And Experience
- Bachelor’s degree or higher in an IT-related field such as computer science, technical support, and information technology or equivalent experience
- AAS in CompTIA A+ certification for computer technology (exclusions may apply, particularly for web-development computer technicians)
- 5+ years of experience in computer networks solutions, operating systems, or other IT-related positions
Knowledge/Skills/Abilities
- Proficiency in programs such as Active Directory, Microsoft PowerShell, and Microsoft O365
- Excellent written and verbal communication skills
- Attention to detail
- Strong analytical and troubleshooting skills
- Time management and organizational skills
Pay
Salary Range: $65,000-$75,000 + bonus
Benefits
- Medical/Rx
- Dental
- Vision
- Flexible Spending Accounts
- Basic Life/AD&D (includes coverage for dependents 100% Company paid)
- Short-Term Disability
- Long-Term Disability (100% Company paid)
- Supplemental Life/AD&D
- 401(k) with Company match
- Tuition assistance after 1 year
- Paid time off
- 11 paid holidays