IT Technical Specialist - Engineering & Quality

About the role

The NVH Division in Erie, PA is seeking a dynamic team member to join its Information Technology Engineering and Quality (EQIT) team. This role requires hands‑on experience with software development, systems/data analysis, solution design and project management. You will play a key role in understanding business need and technical requirements, designing solutions, configuring and implementing digital, IT and data solutions for the division. Part of your role will also involve supporting and enhancing production solutions for reliable functional performance by conducting root‑cause analysis and performing corrective actions in collaboration with business stakeholders and IT teams.

Responsibilities

• Own site, regional, and divisional IT project delivery and stakeholder alignment; ensure consistent, timely planning and execution.
• Lead and coordinate business systems upgrade, consolidation, and conversion aligned with digital and IT strategy.
• Work with cross‑functional leaders to gain sponsorship and alignment of business‑driven priorities.
• Lead cross‑functional IT and digital projects from initiation through closeout (charter, scope, timeline, resources, budget).
• Drive requirements gathering, solution design alignment, testing strategy, cutover planning, and hyper‑care support.
• Manage project risks, dependencies, and stakeholder communications; provide clear status reporting and governance.
• Coordinate change management, training, and adoption to ensure project outcomes are realized.
• Support continuous improvement initiatives using Lean concepts where applicable.
• Partner with operations to identify digital opportunities (automation, analytics, workflow digitization, data visibility).
• Lead integrations between business systems and shop‑floor/OT systems while maintaining security segmentation and uptime.
• Improve data quality and report reliability for production, quality, and supply‑chain decision‑making.
• Ensure compliance with IT security, SOX, and other regulatory policies for applications within the domain.
• Align solutions to approved technology stacks, integration patterns, coding standards, and SDLC/DevOps practices; contribute to improving these practices.
• Lead by example and develop the IT support team; set project task priorities and expectations.
• Build strong partnerships with functional leaders; translate business needs into actionable IT roadmaps.
• Facilitate governance forums (steering meetings, change management, project reviews) as required for projects.
• Mentor peers through code reviews, design reviews, documentation, and cross‑training; promote feedback and continuous improvement.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field (or equivalent experience).
• 10+ years of experience in IT operations/support leadership in a manufacturing or industrial environment.
• Demonstrated project management experience delivering medium‑to‑large IT initiatives.
• Strong stakeholder management, communication, and vendor coordination skills.
• Experience delivering manufacturing IT solutions and/or integrations in environments such as PLM, PDM, MES, ERP, SCADA, LIMS, IIoT, or data historians.
• Hands‑on integration experience including REST APIs, event‑based integrations, and/or middleware/automation tooling.
• Working knowledge of data platforms and patterns: SQL, ETL, and data‑warehouse concepts.
• Proven troubleshooting capability in production environments, including root‑cause analysis and corrective‑action implementation.
• Practical project execution experience working with cross‑functional stakeholders (Agile and/or Waterfall).
• Experience with cloud platforms, preferably Microsoft Azure DevOps.

Conditions of Employment

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.