IT Tech Analyst

Summary

The IT Tech Analyst serves primarily as a project team member in the review of project, design, and technical deliverables.

Duties and Responsibilities

- Update and maintain technical documentation for projects and assignments using the appropriate tools and deliverables. - Proactively researches, identifies, and resolves issues and/or code as necessary. - Participates in the implementation of software programs, platform solutions, etc. - Participate in release activities and on-call rotations as needed. - Part of a team that is involved in code reviews and unit testing efforts. - Works with team to respond to and answer questions generated by internal IT teams. - Creates and maintains automated test scripts, system documentation, run books, and/or manuals. - Performs other duties as assigned.

Basic Qualifications

- Bachelor's degree - 1 year programming experience, or successful participation in the Tech Youth Program

Preferred Qualifications

- Strong technical skills and a good understanding of software development principles and project lifecycles - Strong business and technology aptitude with a willingness to learn and understand business and software solutions - Excellent verbal and written communications; ability to explain project risks and issues, and IT related concepts clearly and concisely - High motivated with strong organizational, analytical, decision making, and problem-solving skills - Ability to build strong partnerships and to work collaboratively with all business and IT areas. - Highly motivated with strong organizational, analytical, and problem solving skills. - Ability to effectively prioritize and execute tasks in a high-pressure environment. - Ability to handle multiple priorities - High level of professionalism and confidence with the ability to build credibility with team members and business partners - Works under significant supervision of a Solution Delivery Manager or technical lead - A good understanding of project lifecycle methodologies (e.g., Waterfall, Iterative, Agile/Scrum) and project management processes and standards - Technical writing capability - Knowledge / Understanding of database design schemas and data modeling - Ability to translate technology into relatable concepts for business partners - Knowledge / Understanding of middleware and discovery technologies - Experience with data analytics - Experience scripting with: JavaScript, Web Services, HTML, CSS, Jelly, and Angular JS - Conceptual and Analytical Thinking - Accountability and Attention to Detail - Commitment to Quality - Continuous Improvement - Teamwork and Collaboration - Customer Service Orientation - Written and Verbal Communication Skills

Exempt Status

Yes

Workplace Type

Office

Tobacco-Free Hiring Practice

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