IT Systems Trainer/Training Developer

We need to output HTML fragment with sections only if real specific content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Must not include Job ID etc. Remove boilerplate. Keep substantive info. Let's parse the posting. Content: - Position Description & Qualifications (title). Not needed. - Looking for a Part-time, remote Training Specialist opportunity at a place you can make a difference every day? Discover your place in our world! Bring your expertise in computer systems instruction and instructional design and have an impact on the training operations of our federal government customer. As a Training Specialist, You Will Support the Information Systems and Technology Services department of a government agency - Provide technical documentation and training for hardware and software used by agency staff - Design, develop, and update agency-specific learning content - Develop and update user guides, handouts, related quick reference guides and job aides - Provide instruction virtually and/or deliver learning programs related to applications used by the Agency, including AgilQuest, GovTA, SharePoint, WebTA, VDI, MS Office Suite, Office365, Zoom and more - Work hours will be M-F between 8:00am - 5:00pm Eastern Time. Expected schedule to be approximately 5 hours daily, 5 days per week for an initial 6-8 weeks. Thereafter, the role will shift to an on-call capacity, providing support as required. - To Be Successful In This Role You Will Have A Bachelor's degree - 5 years of work experience in the following: - Computer systems instruction and instructional design - Applying formal instructional design methodologies to curriculum development tasks - Variety of instructional technologies to facilitate learning - Experience with MS SharePoint, MS Office Suite, Office365, MS Teams, Adobe Acrobat Pro - Excellent interpersonal, presentation, and customer relations skills - Ability to travel 10% as needed - Additional Desired Qualifications - Snagit, Snipping Tool, Adobe Connect, Adobe Photoshop, Adobe Captivate, and Power BI - Instructional Systems Design (ISD) experience - If you are interested in working with a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career! (application instruction, remove) - Company Overview: Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. (company overview, maybe keep as About the role? Actually "About the role" is for role description; company overview could be separate but we only have allowed headings; we could put company overview under "About the role" or maybe not include if not specific. The instruction: "Prefer a few substantive sections over many thin ones." We can include About the role with description of role and maybe company overview. But we must not include filler. Company overview is substantive but not about role; maybe we can include as a paragraph under About the role? The heading "About the role" is for role description; but we could still put company overview there? Might be okay. However we have also "Benefits", "Pay", "Schedule". We have schedule info: Work hours M-F 8-5 ET, expected schedule approx 5 hours daily, 5 days per week for initial 6-8 weeks, thereafter on-call. That's specific schedule info, so we can create Schedule section. Pay: The posting mentions "Pay Transparency Our Total Rewards package includes competitive pay..." but does not give actual numbers. It says "Salary range: The range for this position can be found at the top of this posting." No actual range given. So we should NOT create Pay section because no specific numbers. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. So we should not include Pay. Benefits: The posting includes a benefits paragraph: "Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us." This is substantive benefits info. So we should include Benefits section with a

• list. Also we have "Schedule" section as above. We have responsibilities: list of duties. We have requirements: Bachelor's degree, 5 years experience, etc. We have qualifications: maybe separate "Qualifications" and "Skills"? The posting includes "To Be Successful In This Role You Will Have A Bachelor's degree" etc. That's qualifications. Also "Additional Desired Qualifications" includes specific tools and ISD experience. That could be under Qualifications or Skills. We need to decide headings: Use headings only when posting has real specific content. We can have: - About the role (maybe include brief overview of role and company? Could combine role description and company overview). But we already have Responsibilities section for duties. About the role could be a short paragraph summarizing the role purpose. The posting starts with "Looking for a Part-time, remote Training Specialist opportunity at a place you can make a difference every day? Discover your place in our world! Bring your expertise in computer systems instruction and instructional design and have an impact on the training operations of our federal government customer. As a Training Specialist, You Will Support the Information Systems and Technology Services department of a government agency". That's like an overview. So we can put that in About the role. - Responsibilities: list of duties (technical documentation, design content, develop guides, provide instruction). - Requirements: Bachelor's degree + 5 years experience + specific experience items (computer systems instruction, instructional design, applying formal instructional design methodologies, variety of instructional technologies, experience with MS SharePoint, MS Office Suite, Office365, MS Teams, Adobe Acrobat Pro, excellent interpersonal, presentation, customer relations skills, ability to travel 10%). That's requirements. - Qualifications: Additional Desired Qualifications (Snagit, Snipping Tool, Adobe Connect, Adobe Photoshop, Adobe Captivate, Power BI, Instructional Systems Design (ISD) experience). Could also be under Skills. But we have Skills heading allowed. Could put those under Skills. However the instruction: "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can have both Qualifications and Skills if content exists. We need to decide what goes where. Typically Qualifications are education/experience; Skills are specific abilities/tools. The posting already has "To Be Successful In This Role You Will Have A Bachelor's degree" etc under "To Be Successful In This Role You Will Have". That's qualifications. Then "Additional Desired Qualifications" list of tools and ISD experience. Those could be considered Qualifications as well, but we could split: Qualifications = education + experience; Skills = specific tools (Snagit, etc) and ISD experience. However ISD experience is more a qualification. But we can decide to put both under Qualifications and not use Skills heading if we don't have distinct skills list. But we have a list of tools that could be considered skills. Let's create Skills section for those tools and ISD experience. Thus sections: - About the role (overview paragraph) - Responsibilities (ul) - Requirements (ul) - Skills (ul) for tools and ISD experience - Benefits (ul) for benefits list - Schedule (p) for schedule details We must not include Pay. We must not include application instructions, company overview beyond About the role? We already used overview paragraph for About the role; we can incorporate company overview there? The About the role currently only has the initial overview sentences. Could also add company overview as part of About the role? Might be okay but could be considered filler? It's substantive about company. But the heading is About the role, not About the company. Might be better to keep About the role limited to role description; we could add a separate section like "About the company" but not allowed headings. So we can omit company overview or incorporate into About the role as a brief note. The instruction: "Prefer a few substantive sections over many thin ones." So we could keep About the role as just the role overview; company overview could be omitted as not required. It's not essential to the job description. It's okay to omit. Now we need to preserve ALL substantive information; do not invent or summarize away detail. So we must keep all specifics: list of applications (AgilQuest, GovTA, SharePoint, WebTA, VDI, MS Office Suite, Office365, Zoom and more). Also mention "Provide technical documentation and training for hardware and software used by agency staff". Also "Design, develop, and update agency-specific learning content". Also "Develop and update user guides, handouts, related quick reference guides and job aides". Also "Provide instruction virtually and/or deliver learning programs related to applications used by the Agency, including ...". Also schedule details: M-F 8-5 ET, approx 5 hours daily, 5 days per week for initial 6-8 weeks, thereafter on-call. Requirements: Bachelor's degree, 5 years work experience in the following: list items. Also "Excellent interpersonal, presentation, and customer relations skills". Also "Ability to travel 10% as needed". Also maybe "Experience with MS SharePoint, MS Office Suite, Office365, MS Teams, Adobe Acrobat Pro". That is part of the list. Skills: Additional Desired Qualifications: Snagit, Snipping Tool, Adobe Connect, Adobe Photoshop, Adobe Captivate, and Power BI; Instructional Systems Design (ISD) experience. Benefits: list as given. Now we need to format with

  headings and

  • for lists,

    for prose. We must not include any markdown code fences. Let's craft. First, About the role: a paragraph combining the initial sentences: "Looking for a Part-time, remote Training Specialist opportunity at a place you can make a difference every day? Discover your place in our world! Bring your expertise in computer systems instruction and instructional design and have an impact on the training operations of our federal government customer. As a Training Specialist, you will support the Information Systems and Technology Services department of a government agency." That's prose. Second, Responsibilities: list items: - Provide technical documentation and training for hardware and software used by agency staff - Design, develop, and update agency-specific learning content - Develop and update user guides, handouts, related quick reference guides and job aides - Provide instruction virtually and/or deliver learning programs related to applications used by the Agency, including AgilQuest, GovTA, SharePoint, WebTA, VDI, MS Office Suite, Office365, Zoom and more Third, Requirements: list: - Bachelor's degree - 5 years of work experience in: - Computer systems instruction and instructional design - Applying