IT Systems Trainer/Training Developer
Serco · Maryland, United States · 1 mo ago
Information TechnologyPart-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content.
We need to parse the job posting.
Key content:
- Position Description & Qualifications: description includes remote part-time training specialist.
- About the role: maybe we can have an "About the role" paragraph summarizing.
- Responsibilities: list of duties: Provide technical documentation and training for hardware and software used by agency staff; Design, develop, and update agency-specific learning content; Develop and update user guides, handouts, related quick reference guides and job aides; Provide instruction virtually and/or deliver learning programs related to applications used by the Agency, including AgilQuest, GovTA, SharePoint, WebTA, VDI, MS Office Suite, Office365, Zoom and more.
- Work hours: M-F between 8:00am - 5:00pm Eastern Time. Expected schedule approx 5 hours daily, 5 days per week for initial 6-8 weeks. Thereafter shift to on-call capacity.
- Requirements/Qualifications: Bachelor's degree; 5 years of work experience in computer systems instruction and instructional design; applying formal instructional design methodologies to curriculum development tasks; variety of instructional technologies to facilitate learning; experience with MS SharePoint, MS Office Suite, Office365, MS Teams, Adobe Acrobat Pro; excellent interpersonal, presentation, and customer relations skills; ability to travel 10% as needed.
- Additional Desired Qualifications: Snagit, Snipping Tool, Adobe Connect, Adobe Photoshop, Adobe Captivate, and Power BI; Instructional Systems Design (ISD) experience.
- Skills: maybe combine required and desired.
- Benefits: The posting includes a benefits section describing Serco benefits for full-time employees (part-time employees receive limited package). It lists many benefits: Medical, dental, and vision insurance; Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract; 401(k) plan that includes employer matching funds; Tuition reimbursement program; Life insurance and disability coverage; Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection; Birth, adoption, parental leave benefits; Employee Assistance Plan. Also mention to review benefits at link.
- Pay: The posting mentions "Salary range: The range for this position can be found at the top of this posting." but we don't have the actual range displayed; they say it's at top of posting but not provided in text. Since we don't have actual numbers, we should not include Pay section because it's not specific. The rule: never create Pay/Schedule/Benefits sections unless posting actually states them. For Benefits, they do state benefits (list). So we can include Benefits.
- Schedule: they gave work hours and schedule details. So we can include Schedule section.
- About the role: we can include a short paragraph summarizing.
- Responsibilities: list.
- Requirements/Qualifications: maybe combine as Requirements (including education, experience, skills). Could also have Qualifications separate but we can combine.
We need to avoid repeating job title as heading. Also avoid Job ID etc.
We need to remove boilerplate: EEO, legal, application instructions, etc. Also remove duplicated lines.
We need to preserve all substantive information.
Let's extract substantive content:
- Position description: "Looking for a Part-time, remote Training Specialist opportunity at a place you can make a difference every day? Discover your place in our world! Bring your expertise in computer systems instruction and instructional design and have an impact on the training operations of our federal government customer. As a Training Specialist, You Will Support the Information Systems and Technology Services department of a government agency Provide technical documentation and training for hardware and software used by agency staff Design, develop, and update agency-specific learning content Develop and update user guides, handouts, related quick reference guides and job aides Provide instruction virtually and/or deliver learning programs related to applications used by the Agency, including AgilQuest, GovTA, SharePoint, WebTA, VDI, MS Office Suite, Office365, Zoom and more Work hours will be M-F between 8:00am - 5:00pm Eastern Time. Expected schedule to be approximately 5 hours daily, 5 days per week for an initial 6-8 weeks. Thereafter, the role will shift to an on-call capacity, providing support as required."
- To Be Successful In This Role You Will Have: Bachelor's degree; 5 years of work experience in the following: Computer systems instruction and instructional design; Applying formal instructional design methodologies to curriculum development tasks; Variety of instructional technologies to facilitate learning; Experience with MS SharePoint, MS Office Suite, Office365, MS Teams, Adobe Acrobat Pro; Excellent interpersonal, presentation, and customer relations skills; Ability to travel 10% as needed.
- Additional Desired Qualifications: Snagit, Snipping Tool, Adobe Connect, Adobe Photoshop, Adobe Captivate, and Power BI; Instructional Systems Design (ISD) experience.
- Company Overview: Serco Inc. description. Might be considered "About the company" but not required headings. Could include as "About the company" but not in list of allowed headings? The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put company overview under About the role or maybe as a separate section not listed? The instruction: "use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content.
We need to parse the job posting.
Key content:
- Position Description & Qualifications: description includes remote part-time training specialist.
- About the role: maybe we can have an "About the role" paragraph summarizing.
- Responsibilities: list of duties: Provide technical documentation and training for hardware and software used by agency staff; Design, develop, and update agency-specific learning content; Develop and update user guides, handouts, related quick reference guides and job aides; Provide instruction virtually and/or deliver learning programs related to applications used by the Agency, including AgilQuest, GovTA, SharePoint, WebTA, VDI, MS Office Suite, Office365, Zoom and more.
- Work hours: M-F between 8:00am - 5:00pm Eastern Time. Expected schedule approx 5 hours daily, 5 days per week for initial 6-8 weeks. Thereafter shift to on-call capacity.
- Requirements/Qualifications: Bachelor's degree; 5 years of work experience in computer systems instruction and instructional design; applying formal instructional design methodologies to curriculum development tasks; variety of instructional technologies to facilitate learning; experience with MS SharePoint, MS Office Suite, Office365, MS Teams, Adobe Acrobat Pro; excellent interpersonal, presentation, and customer relations skills; ability to travel 10% as needed.
- Additional Desired Qualifications: Snagit, Snipping Tool, Adobe Connect, Adobe Photoshop, Adobe Captivate, and Power BI; Instructional Systems Design (ISD) experience.
- Skills: maybe combine required and desired.
- Benefits: The posting includes a benefits section describing Serco benefits for full-time employees (part-time employees receive limited package). It lists many benefits: Medical, dental, and vision insurance; Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract; 401(k) plan that includes employer matching funds; Tuition reimbursement program; Life insurance and disability coverage; Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection; Birth, adoption, parental leave benefits; Employee Assistance Plan. Also mention to review benefits at link.
- Pay: The posting mentions "Salary range: The range for this position can be found at the top of this posting." but we don't have the actual range displayed; they say it's at top of posting but not provided in text. Since we don't have actual numbers, we should not include Pay section because it's not specific. The rule: never create Pay/Schedule/Benefits sections unless posting actually states them. For Benefits, they do state benefits (list). So we can include Benefits.
- Schedule: they gave work hours and schedule details. So we can include Schedule section.
- About the role: we can include a short paragraph summarizing.
- Responsibilities: list.
- Requirements/Qualifications: maybe combine as Requirements (including education, experience, skills). Could also have Qualifications separate but we can combine.
We need to avoid repeating job title as heading. Also avoid Job ID etc.
We need to remove boilerplate: EEO, legal, application instructions, etc. Also remove duplicated lines.
We need to preserve all substantive information.
Let's extract substantive content:
- Position description: "Looking for a Part-time, remote Training Specialist opportunity at a place you can make a difference every day? Discover your place in our world! Bring your expertise in computer systems instruction and instructional design and have an impact on the training operations of our federal government customer. As a Training Specialist, You Will Support the Information Systems and Technology Services department of a government agency Provide technical documentation and training for hardware and software used by agency staff Design, develop, and update agency-specific learning content Develop and update user guides, handouts, related quick reference guides and job aides Provide instruction virtually and/or deliver learning programs related to applications used by the Agency, including AgilQuest, GovTA, SharePoint, WebTA, VDI, MS Office Suite, Office365, Zoom and more Work hours will be M-F between 8:00am - 5:00pm Eastern Time. Expected schedule to be approximately 5 hours daily, 5 days per week for an initial 6-8 weeks. Thereafter, the role will shift to an on-call capacity, providing support as required."
- To Be Successful In This Role You Will Have: Bachelor's degree; 5 years of work experience in the following: Computer systems instruction and instructional design; Applying formal instructional design methodologies to curriculum development tasks; Variety of instructional technologies to facilitate learning; Experience with MS SharePoint, MS Office Suite, Office365, MS Teams, Adobe Acrobat Pro; Excellent interpersonal, presentation, and customer relations skills; Ability to travel 10% as needed.
- Additional Desired Qualifications: Snagit, Snipping Tool, Adobe Connect, Adobe Photoshop, Adobe Captivate, and Power BI; Instructional Systems Design (ISD) experience.
- Company Overview: Serco Inc. description. Might be considered "About the company" but not required headings. Could include as "About the company" but not in list of allowed headings? The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put company overview under About the role or maybe as a separate section not listed? The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples but we should stick to those headings. Probably we should only use those headings. So we can put company overview under About the role or maybe not include a separate heading; we could incorporate into About the role paragraph.
- Benefits: list as above.
- Pay: not specific; we should not include Pay section.
- Schedule: we have details.
We need to output only HTML fragment, no /, no markdown.
We'll produce something like:
About the role
About the role
...
Responsibilities
- ... ...
Requirements
- Bachelor's degree
- 5 years of work experience in computer systems instruction and instructional design
- Applying formal instructional design methodologies to curriculum development tasks
- Variety of instructional technologies to facilitate learning
- Experience with MS SharePoint, MS Office Suite, Office365, MS Teams, Adobe Acrobat Pro
- Excellent interpersonal, presentation, and customer relations skills
- Ability to travel 10% as needed
Additional Qualifications
maybe not allowed; but we could put under Skills or Qualifications. The allowed headings include Qualifications and Skills. We could combine desired qualifications under Skills. Better:Skills
list both required and desired? But we already have Requirements. Could have Qualifications for education/experience, Skills for technical/tools. Let's decide: - Requirements: education and experience (Bachelor's, 5 years experience, etc.) - Skills: technical tools and desired qualifications: MS SharePoint, MS Office Suite, Office365, MS Teams, Adobe Acrobat Pro, Snagit, Snipping Tool, Adobe Connect, Adobe Photoshop, Adobe Captivate, Power BI, Instructional Systems Design (ISD) experience, interpersonal/presentation/customer relations, travel ability. But we already listed some in Requirements. To avoid duplication, we can separate: Requirements: Bachelor's degree, 5 years experience, applying formal instructional design methodologies, variety of instructional technologies, excellent interpersonal/presentation/customer relations, ability to travel 10%. Skills: Experience with MS SharePoint, MS Office Suite, Office365, MS Teams, Adobe Acrobat Pro; Additional desired: Snagit, Snipping Tool, Adobe Connect, Adobe Photoshop, Adobe Captivate, Power BI; Instructional Systems Design (ISD) experience. But we need to preserve all info; duplication is okay if we keep both but better not duplicate. Let's structure:About the role
Part‑time, remote Training Specialist supporting the Information Systems and Technology Services department of a federal government agency. You will provide technical documentation and training for hardware and software, design and update learning content, create user guides and job aids, and deliver virtual instruction on applications such as AgilQuest, GovTA, SharePoint, WebTA, VDI, MS Office Suite, Office365, Zoom, and more.
Responsibilities
- Provide technical documentation and training for hardware and software used by agency staff
- Design, develop, and update agency‑specific learning content
- Develop and update user guides, handouts, quick reference guides and job aides
- Provide virtual instruction and deliver learning programs related to Agency applications (AgilQuest, GovTA, SharePoint, WebTA, VDI, MS Office Suite, Office365, Zoom, etc.)
Requirements
- Bachelor’s degree
- 5 years of work experience in computer systems instruction and instructional design
- Experience applying formal instructional design methodologies to curriculum development tasks
- Experience with a variety of instructional technologies to facilitate learning
- Excellent interpersonal, presentation, and customer‑relations skills
- Ability to travel up to 10 % as needed
Skills
- Experience with MS SharePoint, MS Office Suite, Office365, MS Teams, Adobe Acrobat Pro
- Familiarity with Snagit, Snipping Tool, Adobe Connect, Adobe Photoshop, Adobe Captivate, and Power BI
- Instructional Systems Design (ISD) experience
Schedule
- Work hours: Monday‑Friday, 8:00 am – 5:00 pm Eastern Time
- Initial phase: approximately 5 hours per day, 5 days per week for 6‑8 weeks
- Thereafter: on‑call capacity, providing support as required
Benefits
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, with flexible work arrangements where permitted
- 401(k) plan with employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages available for purchase (pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection)
- Birth, adoption, and parental leave benefits
- Employee Assistance Plan