IT Systems Engineer

Responsibilities

• Manage and maintain enterprise data center infrastructure, including rack management, structured cabling, and capacity planning.
• Support multiple MDF and IDF locations across regional facilities.
• Perform routine site inspections to ensure infrastructure reliability and operational readiness.
• Cook up with facilities teams regarding power, cooling, and environmental requirements.
• Administer UPS systems, PDUs, and monitor power health, battery status, and load balancing.
• Maintain power circuit documentation, load maps, and infrastructure diagrams.
• Monitor environmental conditions including temperature, humidity, and airflow.
• Deploy, configure, and maintain VMware vSphere/ESXi environments and vCenter.
• Manage physical server lifecycle including installation, firmware updates, maintenance, and decommissioning.
• Troubleshoot server hardware including CPUs, memory, storage controllers, NICs, and disk arrays.
• Cook up with hardware support and warranty repairs with vendors.
• Administer SAN, NAS, and enterprise storage solutions including capacity planning and storage replication.
• Manage snapshots, datastores, backups, and disaster recovery processes.
• Partner with networking teams on infrastructure upgrades and rack deployments.
• Participate in change management, maintenance windows, and post-implementation reviews.
• Maintain infrastructure documentation, asset inventories, and operational runbooks.
• Support enterprise backup solutions for physical servers, virtual machines, Microsoft 365, and Azure environments.
• Perform backup validation and routine recovery testing.
• Participate in an on-call rotation supporting critical infrastructure.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 6+ years of enterprise infrastructure or data center engineering experience.
• Strong experience administering VMware vSphere/ESXi and vCenter.
• Experience supporting enterprise server hardware (HPE preferred).
• Knowledge of SAN/NAS technologies including iSCSI, Fibre Channel, and NFS.
• Experience managing enterprise backup and disaster recovery solutions.
• Hands-on experience supporting APC UPS systems or equivalent enterprise power infrastructure.
• Experience with rack installation, structured cabling, and physical data center operations.
• Strong troubleshooting skills across servers, storage, virtualization, and infrastructure hardware.
• Able to rack and install equipment weighing up to 50 lbs.