IT Systems Engineer

The Opportunity

The IT Systems Engineer supports, administers, and improves the organization’s enterprise technology environment, focusing on Microsoft Azure and Microsoft 365 services. This role ensures reliable, secure, and efficient operation of cloud and hybrid infrastructure, including identity services, endpoint management, collaboration platforms, messaging, storage, backup, monitoring, and automation.

What you will do?

• Administer, monitor, and support Microsoft Azure services, including virtual machines, storage, networking, backup, monitoring, policy, and resource management.
• Manage and support Microsoft 365 services such as Exchange Online, SharePoint Online, OneDrive, Teams, Microsoft Entra ID, and related collaboration and productivity platforms.
• Support hybrid identity and access services, including Microsoft Entra ID, Active Directory, group policy, conditional access, multifactor authentication, single sign-on, and account lifecycle processes.
• Configure, maintain, and troubleshoot Windows Server, cloud infrastructure, endpoint management, and enterprise application environments.
• Administer endpoint and device management solutions, including Microsoft Intune, Windows Autopilot, compliance policies, configuration profiles, and software deployment.
• Implement and maintain system security controls, patching processes, vulnerability remediation, backup and recovery procedures, and disaster recovery readiness.
• Monitor system performance, availability, and capacity; respond to incidents; perform root cause analysis; and implement corrective actions to improve reliability.
• Develop and maintain PowerShell scripts, automation workflows, technical documentation, standard operating procedures, and system diagrams.
• Support infrastructure projects, cloud migrations, system upgrades, application integrations, and technology implementation initiatives.
• Partner with Information Security, Service Desk, business teams, and external vendors to resolve issues, improve processes, and ensure systems meet operational and compliance requirements.

Required Qualifications

• 7 - 10 years of relevant experience in systems administration, cloud operations, infrastructure engineering, endpoint management, or related IT fields.
• Bachelor’s degree in information technology, computer science, management information systems, cybersecurity, engineering, or related field; equivalent work experience may be considered.
• Strong understanding of Microsoft Azure administration, Microsoft 365 administration, Windows Server, Active Directory, and hybrid cloud environments.
• Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Administrator Expert, Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Security Administrator Associate, CompTIA Network+, Security+, or related certifications is required.

Preferred Qualifications

• Experience supporting Microsoft Entra ID, Exchange Online, SharePoint Online, Teams, OneDrive, Intune, and endpoint management capabilities.
• Proficiency in troubleshooting cloud services, network connectivity, authentication, device compliance, email flow, collaboration tools, and system performance issues.
• Knowledge of security best practices, identity controls, conditional access, multifactor authentication, patch management, backup, and disaster recovery concepts.
• Networking fundamentals, including DNS, DHCP, VPN, routing, firewalls, and hybrid connectivity.
• Experience with PowerShell, automation, monitoring platforms, ticketing systems, and IT service management practices.