IT Systems Engineer

Responsibilities

• Support network infrastructure at our 50+ locations.
• Support M&A, site expansions, and new locations as required.
• Document environments in support of network infrastructure (e.g., rack elevations, site diagrams, wire mappings).
• Provide third-level support for the internal help desk.
• This involves resolving complex technical issues that cannot be resolved at lower support tiers and may require in-depth knowledge of server hardware, network equipment, and infrastructure.
• Expected to travel approximately 20 to 30%.

Requirements

• 8-10 years of progressive experience in server hardware, network equipment, and infrastructure support.
• Bachelor's degree in computer science, information systems, or related field preferred.
• Technical knowledge and experience with servers, operating systems, firewall, routers, switches, and access points.
• Experience with physically installing servers, network equipment, patch panels, and performing network cabling including terminations of network cables.
• Able to work on a scissor lift (training provided) and being comfortable with heights.
• Able to lift up to 50 lbs.
• Able to work in a non-climate-controlled environment.
• Must be proficient in one of the following areas: virtualization (Hyper-V or VMWare), cloud computing (Azure, AWS, or Google Cloud), operating systems management and support (Windows or Linux).

Qualifications

Respectful, value all we come in contact with, create a positive moment with every interaction, keep ourselves and those around us safe, be guided by truthfulness in all we do.

Skills

• Technical knowledge and experience with servers, operating systems, firewall, routers, switches, and access points.
• Proficiency in virtualization (Hyper-V or VMWare), cloud computing (Azure, AWS, or Google Cloud), operating systems management and support (Windows or Linux).
• Physical ability to work on a scissor lift and lift up to 50 lbs.

Benefits

• Competitive pay.
• Medical, Dental, Vision, Pet, Legal, and Hospital Indemnity Insurance.
• 401k (match).
• Paid Time Off Package.
• Great company culture.
• Collaborative team environment.