IT Systems Administrator I (47403)

Why Join CEENTA?

CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. When you join our team, you become part of a collaborative, mission-driven organization dedicated to delivering exceptional patient care. Our Information Technology team plays a vital role in ensuring providers and staff have secure, reliable, and high-performing systems to support clinical excellence.

What You Will Do

• Play a key role in maintaining reliable, secure, and high-performing IT systems that support both clinical and business operations.
• Provide hands-on technical support while proactively identifying and resolving issues to keep systems running smoothly.
• Deliver first-level support across infrastructure systems, including troubleshooting, deployment, and maintenance.
• Monitor system performance and resolve issues to minimize downtime.
• Manage Active Directory, including user access and permissions.
• Install, configure, and maintain hardware, software, and virtual environments.
• Perform system updates, patching, and routine maintenance.
• Support backups and data recovery processes.
• Respond to alerts, manage tickets, and resolve incidents efficiently.
• Aid with Office 365, networking, security, and other enterprise systems.
• Possess strong collaboration skills, partnering with IT team members on projects and continuous improvements.

A Typical Day

• Monitor system alerts, respond to IT support tickets, and troubleshoot technical issues to ensure minimal disruption to operations.
• Manage user accounts, perform system updates and patching, and maintain infrastructure components across the organization.
• Collaborate with IT team members on projects and initiatives while supporting internal users with professional, timely service.

Qualifications

• Associate degree in Information Technology, Business, or related field (or equivalent experience).
• 0–3 years of experience in IT support or systems administration.
• Experience with Windows Server environments and Active Directory.
• Foundational understanding of networking concepts and system integrations.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to communicate effectively with both technical and non-technical audiences.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Relevant IT certifications preferred.

Why This Role Matters

The Systems Administrator I plays a critical role in supporting CEENTA’s mission by ensuring systems are secure, reliable, and accessible—enabling providers and staff to deliver high-quality patient care every day.