IT Systems Administrator

Key Responsibilities

• Administer and maintain Windows server infrastructure, virtualization platforms, storage, and backup systems
• Manage Active Directory, Group Policy, DNS, DHCP, file services, print services, and identity management
• Support Microsoft 365 environment including Exchange Online, Teams, SharePoint, Intune, and Entra ID
• Maintain network documentation, diagrams, and standards
• Monitor system health, capacity, performance, and uptime across all environments
• Perform server patching, upgrades, lifecycle management, and system hardening
• Troubleshoot network performance issues impacting production or business operations
• Support cybersecurity audits, incident response, disaster recovery, and business continuity planning
• Implement security best practices, vulnerability remediation, endpoint protection, and MFA policies
• Monitor logs, alerts, and security events
• Ensure systems comply with corporate security standards and industry best practices
• Support ERP, MES, barcode scanning, label printing, shop floor PCs, handheld devices, and industrial workstations
• Partner with operations teams to minimize downtime related to technology issues
• Support integrations between business applications, production equipment, and reporting platforms
• Provide Tier 1 / 2 support while looking at solutions to prevent break fix incidents
• Provide Tier 2/3 escalation support for desktops, laptops, mobile devices, and peripherals
• Create technical documentation, SOPs, and knowledge base articles
• Lead infrastructure projects including upgrades, migrations, cloud initiatives, and automation efforts
• Identify opportunities to reduce manual processes and improve operational efficiency
• Work with vendors, corporate IT resources, and business stakeholders to deliver technology solutions

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience
• 5+ years of systems administration experience in a mid-sized business or manufacturing environment
• Strong experience with Windows Server, Active Directory, Microsoft 365, VMware/Hyper-V, backup systems, networking, and PowerShell
• Experience supporting ERP or manufacturing applications
• Strong troubleshooting, documentation, and communication skills
• Experience in manufacturing or distribution environments
• Experience with Cisco Meraki, Unifi, Azure, Intune, SQL Server, and OT environments
• Industry certifications such as Microsoft, Security+, CCNA, or VCP
• Backup software experience with Veeam, Kaseya using 3-2-1 methodology

Qualifications

• Hands-on approach to IT systems administration
• Ability to troubleshoot and resolve complex technical issues
• Strong communication and collaboration skills
• Experience with ERP and manufacturing applications
• Knowledge of OT environments