IT Systems Administrator

About the role

The role is responsible for managing customer relationships and providing technical support.

Responsibilities

• Manage customer relationships and provide technical support
• Handle escalations and resolve complex issues
• Collaborate with cross-functional teams to improve service delivery

Requirements

• Bachelor's degree in Computer Science or related field
• 2+ years of experience in IT support or customer service
• Strong problem-solving and communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Experience with ticketing systems
• Knowledge of network infrastructure
• Ability to work independently and manage multiple tasks

Skills

• Technical proficiency
• Customer service orientation
• Adaptability to changing priorities

Benefits

• Flexible working hours
• Competitive salary package
• Professional development opportunities

Pay

$50,000 - $60,000 annually

Schedule

Full-time, Monday through Friday, 9 AM to 5 PM

Contact

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