IT Systems Administrator
Mungo Homes · Charleston, South Carolina Metropolitan Area · 1 mo ago
On-siteInformation TechnologyFull-time
About the role
Mungo Homes has an opening for an IT Systems Administrator based in Charleston, SC.
Responsibilities
- Provide operational and troubleshooting support for WAN and LAN networks including Cisco Meraki firewalls, switches, and access points.
- Implement, tune, and manage network technology.
- Rack and cable equipment in corporate buildings and maintain installation documentation.
- Evaluate, test, and deploy all technology upgrades to the network infrastructure.
- Troubleshoot and resolve issues with software or hardware.
- Maintain procedures and reports that provide technical support to the entire organization.
- Analyze records and logs to spot underlying trends and potential issues.
- Work closely with the fellow tech team members to provide end-user support and issue resolution.
- Establish accounts for new users and assist with password or login problems.
- Maintain up-to-date knowledge of emerging tools and technologies.
- Participate in business-wide meetings to provide insight into technical requirements.
Qualifications
- Possess strong written and verbal communication skills, excellent analytical and problem-solving skills, and should be able to communicate with technical and non-technical resources across different audiences.
- Be self-disciplined; demonstrate accountability, unquestionable ethics and impeccable integrity; honor commitments and exceed expectations.
- Team-oriented attitude to help other colleagues and departments with technical problems.
- Ability to manage time and effectively prioritize numerous projects at one time.
- Exhibit thoroughness and attention to detail in their work product and all accompanying documentation.
- Prevent any unnecessary service interruptions whenever possible.
Computer Skills
- Working knowledge, expertise, and understanding of the principles of modern software and hardware troubleshooting.
- Understanding of Microsoft OS and application support.
- Understanding of Mobile device platforms.
- Understanding of audio/visual equipment and applications.