IT Systems Administrator

About the role

The Systems Administrator will own and scale Flare's internal IT and corporate systems function with a strong focus on employee experience, reliability, and operational excellence. This role blends hands-on technical execution with people leadership and service design.

Responsibilities

• Own day-to-day IT operations and end-user support for a hybrid company, serving as the primary escalation point for complex issues.
• Deliver a high-quality employee technology experience by designing and improving onboarding, offboarding, and role-change workflows with automation.
• Manage identity, device, and SaaS systems across macOS, Windows, and cloud tools, including access control, provisioning, and license optimization.
• Directly manage and coordinate work with a contract IT administrator in the Tel Aviv office to ensure reliable global support coverage.
• Maintain office and remote infrastructure, including networks, VPN, and secure access, in partnership with Security and Engineering.
• Continuously eliminate friction and manual work by introducing scripts, workflows, and lightweight process improvements.
• Own and administer internal AI tools (e.g., Google Gemini) and help roll out new AI-powered workflows and applications to improve employee productivity and efficiency.

Requirements

• 4–7 years of experience in IT systems administration, IT operations, or corporate IT within a SaaS-heavy, cloud-first environment.
• Hands-on experience managing macOS and Windows endpoints at scale using MDM tools and administering identity providers such as Okta.
• Prior experience leading or coordinating junior staff, contractors, or vendors, with strong ownership and accountability.
• Familiarity with rolling out productivity tools, including light ownership or administration of internal AI tools (e.g., Google Gemini) and supporting employee adoption through training and enablement.

Qualifications

• Experience with: Google Workspace, Slack, Zoom, Rippling, AWS, Azure AD, Zscaler, Netskope
• Experience with Okta Workflows and Google Workspace automation (e.g., GAM)
• Scripting or programming experience in Python, Bash, or PowerShell
• Experience supporting SOC 2, ISO 27001, or similar compliance frameworks
• Prior experience in a startup or high-growth company