IT Systems Administrator

About the role

The IT Systems Administrator is CMG's first dedicated IT hire, responsible for building and running the company's core technology infrastructure — from day-to-day end-user support to systems administration, network reliability, and information security fundamentals — across CMG's Austin and Ballinger, TX locations. This role currently sits under Operations and works closely with the Director of Operations, Ballinger Campus to stand up a dedicated IT/InfoSec function as CMG scales, ensuring employees have the tools and systems they need and that CMG's technology environment meets the security expectations of a defense and government-contracting business.

Responsibilities

• End-User Support & Device Management – Serve as the primary point of contact for IT helpdesk requests across Austin and Ballinger sites; provision, configure, and maintain laptops, desktops, and mobile devices for new and existing employees; manage endpoint security, patching, and device management (MDM) across the company's device fleet.
• Systems & Network Administration – Administer core business systems, including Google Workspace/Microsoft 365, identity and access management, and core SaaS tooling (including Ashby and Rippling); maintain network infrastructure, Wi‑Fi, and connectivity across CMG's office and campus locations; manage server, cloud, and backup infrastructure, including data backup and disaster recovery procedures.
• Information Security – Implement and maintain baseline information security controls (access management, endpoint protection, data protection) appropriate to a defense and government‑contracting environment; support CMG's compliance posture with respect to relevant IT security frameworks (e.g., NIST 800‑171/CMMC) as government contract requirements dictate; monitor for and respond to security incidents, escalating as appropriate.
• IT Operations & Vendor Management – Manage relationships and contracts with IT vendors and managed service providers; own IT provisioning and de‑provisioning as part of employee onboarding and offboarding; document IT systems, processes, and standard operating procedures as the function is built out.

Requirements

• 3+ years of experience in IT support, systems administration, or a similar generalist IT role.
• Hands‑on experience administering Google Workspace or Microsoft 365, endpoint management, and standard business SaaS tools.
• Working knowledge of networking fundamentals (Wi‑Fi, VPN, firewalls) and general troubleshooting.
• Comfort working as a solo IT function, prioritizing across a broad range of requests in a fast‑paced, scaling company.
• Willingness to travel periodically between Austin and Ballinger, TX locations.

Preferred Qualifications

• Experience supporting IT in a manufacturing, defense, or other regulated/government‑contracting environment.
• Familiarity with NIST 800‑171, CMMC, or similar federal information security compliance frameworks.
• Relevant certifications (e.g., CompTIA Security+, Network+, or equivalent).

Working Conditions

• On‑site role based in Austin or Ballinger, TX, with regular travel between the two locations.
• Standard office environment with occasional need to lift and move IT equipment (up to 40 lbs).