IT Systems Administrator

About the role

IT System Administrators are responsible for the implementation and technical support of Enterprise’s server infrastructure. This includes but is not limited to the support of Windows Server OS, Microsoft Hyper-V, VMWare ESX, Office 365, Azure and storage systems. IT Systems Administrators will use tools such as vCenter, SolarWinds, Active Directory administration tools, and PowerShell to manage the environments.

Responsibilities

• Provide day-to-day support of server operating systems and related software and hardware.
• Troubleshoot application and operating system problems.
• Document system configurations and operational procedures to ensure standardized operating procedures and processes.
• Provide Level 2 support to the IT Service Desk team.
• Administer and support on-premises Exchange as well as Exchange Online tenant, including configuring mailbox access.
• Work with other IT team members to address, resolve, and acknowledge alerts generated by monitoring tools such as SolarWinds.
• Install, configure, and decommission servers following Server Lifecycle Provisioning processes.
• Schedule server OS refreshes and upgrades.
• Support and maintain Windows and Azure Active Directory environments.
• Evaluate system specifications and requirements to ensure hardware and software compatibility and security standards.
• Work with the network team to support and troubleshoot networking site-related issues.
• Work with the security team to identify and resolve security vulnerabilities reported by security tools managed and maintained by the IT Security team.
• Perform other duties as assigned.

Requirements

• 1–3 years of experience.
• Associate degree in Computer Science, Information Technology, or a related field preferred.

Skills

• Critical thinking and decision-making skills.
• Excellent written and oral communication skills.
• Proficiency in Windows Server and hypervisor technologies.
• Proficiency in Windows and Azure Active Directory.
• Knowledge of cloud technologies such as Azure and/or AWS.
• Knowledge of TCP/IP, DNS, DHCP, and other networking concepts.
• Ability to work independently.

Work Environment

This is an office position associated with a manufacturing facility. Although the employee may spend a portion of his/her time in the office area, the employee’s essential job duties may also require the employee to spend a portion of his/her time in the manufacturing area. The employee must be able to correctly wear and use any Personal Protective Equipment (PPE) required by the employer when in the manufacturing area.

Position Type

Regular, full-time position with the understanding that a regular workweek will require extended days and hours as needed to meet business needs.

Travel

Occasional domestic travel may be required for this position.

Physical Demands

The employee sits at a desk and uses a computer for prolonged periods of time. Performing the role frequently uses close vision, speech, hearing, and dexterity to operate office equipment. The employee must occasionally lift and/or move up to 15 pounds.