IT System Administrator- (Dec.26/May 27 Grads)

This role is not available for visa sponsorship and does not offer relocation assistance.

About the Company

At Netsmart, improving care delivery is our passion. For over 50 years, we’ve been a healthcare software company developing technology and services for the behavioral health, human services, and Post-Acute markets. We collaborate with organizations across the care spectrum to anticipate challenges, identify obstacles, and recognize opportunities as healthcare evolves. Our goal is to advance our technologies and offerings beyond the EHR by embracing new trends that empower healthcare professionals.

About the Role

As an Early Career Associate, you’ll grow, contribute, and make an impact from day one. This is your opportunity to build a strong foundation in healthcare technology while developing key skills.

What You’ll Gain

• Problem Solving – Dive into real client challenges and sharpen critical thinking.
• Analytics – Turn data into insights that drive smarter solutions.
• Time Management – Master prioritizing and meeting deadlines.
• Communication – Build confidence in client and team conversations.
• EMR Experience – Get hands-on with healthcare platforms that power care delivery.
• Relationships – Start building trust and rapport with clients and colleagues.
• Emotional Intelligence – Lead with empathy and professionalism.
• Adaptability – Thrive in a fast-moving, ever-changing environment.
• Initiative – Take charge of your growth and contribute meaningfully.
• Collaboration – Work across teams to solve problems and deliver results.
• Data Awareness – Spot trends and inform decisions with healthcare data.
• Growth Mindset – Stay curious, keep learning, and never stop improving.

Responsibilities

• Administer patch management for servers and endpoint devices, configure and administer daily backups.
• Conduct performance reporting to support capacity and advanced Active Directory and email management.
• Complete basic Windows or Linux administration tasks, including patching, configuration of server roles and features, and installation of software packages.
• Contribute to support of network and storage environments, including SAN, clustering, load balancing, multi-site VPNs, network IDS, firewalls, and application delivery/virtualization products such as Citrix.
• Contribute to support of enterprise database systems such as MS-SQL, Intersystems’ Caché, and Oracle.

Requirements

• Associate's degree or equivalent relevant work experience.
• Working knowledge of IT standards, concepts, best practices, and procedures.
• Ability to prioritize attention and workload to focus on client priorities within a time-sensitive environment.
• Strong quantitative, analytical, and conceptual thinking skills.

Preferred Qualifications

• Bachelor’s degree.
• ITIL framework work experience.
• Enterprise virtualization technologies in a live, production environment.
• Windows Server Platform enterprise management work experience.

Expectations

• Regular availability outside of standard business hours for critical issue resolution and planned maintenance.
• Comfort with remote work arrangements and virtual collaboration tools.