IT Support Technician II

Position Overview

Provide basic desktop, printers, and peripherals support on-site to end users.
Assist with conference room setup, audio-visual equipment, and troubleshooting.
Deliver exceptional customer service ensuring high levels of customer satisfaction.
Support and maintain hardware and software solutions as per organizational standards.
Collaborate effectively with team members and share knowledge to enhance team performance.

Requirements

• Associate’s Degree in a related field or relevant IT certifications (Microsoft, A+, Help Desk Institute, Dell, etc.).
• 1-2 or more years of relevant experience in desktop support.
• Basic knowledge of current IT standards related to computers, printers, network technology, drivers, and troubleshooting peripherals.
• Demonstrated customer/solution ownership and a drive for excellence.
• Excellent written and verbal communication skills with end users.

Benefits

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Pay

$29.65/hr W2