IT Support Technician
About WholesomeCo
At WholesomeCo, you’re not just taking a job; you’re joining a team that’s constantly evolving, innovating, and raising the bar. Every new hire is an opportunity for us to level up as a company, and we look for individuals who bring curiosity, a positive attitude, transparency, strong communication, a strong work ethic, and the ability to collaborate respectfully while making their mark. We’re committed to bringing out the best in each team member, and we hope every hire will help us discover bold, creative ways to grow together. Work at WholesomeCo is meaningful, but we also know how to have fun, with team camaraderie, shared experiences, and moments to celebrate built into our culture.
Compensation
Compensation: $22-$25 Per Hour
Schedule
Schedule: Typically Monday through Friday, with weekend work as needed
Location
Location: Bountiful, Utah
Status
Status: Full-Time
Benefits
- Paid time off (PTO)
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Health savings account (HSA)
- Employee assistance program (EAP)
- Paid time Off (PTO)
- Paid holidays
- Employee discount
- Life insurance
Qualifications
- An educational background in a technical field preferred but not required
- At least 1 year of previous experience in an IT support role is preferred
- COMPTIA A+, Network+, or Security+ certifications preferred but not required
Skills
- Technical support ticketing
- Physical hardware deployment
- POS software validation and triage
- Thermal and standard printer troubleshooting
- Mobile device and peripheral maintenance
- Mobile and retail payment terminal management
- Password reset and account unlock assistance
- IT equipment and user account management
- Training and assistance with IT and POS systems
- State-mandated compliance software troubleshooting