Jobs · Information Technology · Florida

IT Support Supervisor

Florida State University · Tallahassee, FL · 5 days ago
Information TechnologyFull-time

Responsibilities

  • Helps ensure that ITS support and service requests are properly managed by ITS service providers and their staff.
  • Serves as supervisor for the Information Technology Services (ITS) tier one level two Service Desk (SD).
  • Leads the unit that provides initial contact for all customer requests ranging from general information and assistance to technical troubleshooting.
  • Ensures that problems are resolved or service is restored as quickly and efficiently as possible.
  • Serves as supervisor for the Information Technology Services (ITS) tier one level two Service Desk (SD).
  • Serves as supervisor for the Information Technology Services (ITS) tier one level two Service Desk (SD).
  • Supports the unit that provides initial contact for all customer requests.
  • Provides day-to-day supervision and scheduling of tier one support staff.
  • Ensures that Front-End Service Desk Phone Message and the ITS Newsfeed Message are using the same verbiage during Incidents impacting ITS operations.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.
  • Supports the unit that provides initial contact for all customer requests.

Similar jobs

IT Support Supervisor

University of FloridaGainesville, FL· 2 wk ago
Information Technology$85k–$90k/yrapply on careers.pageuppeople.com

IT Support Supervisor

Magna Legal ServicesUnited States· 3 wk ago
RemoteInformation Technologyapply on jobs.lever.co

IT Support Supervisor

IronOrbitAnaheim, CA· 2 wk ago
RemoteInformation Technologyapply on shieldtp.pinpointhq.com