IT Support Specialist- Van Nuys
Developmental Pathways Inc · Los Angeles, California, United States · 1 wk ago
On-siteInformation Technology$28–$30/hrPart-time
Location: Van Nuys, CA
About the Role
We are seeking a reliable and experienced IT Support Specialist to join our team in Van Nuys. This part-time role is ideal for a mid-level IT professional who enjoys hands-on technical support, equipment management, and providing on-site assistance across multiple locations. The ideal candidate is proactive, organized, and comfortable supporting day-to-day IT operations in a professional environment.
Responsibilities
- Provide Help Desk and Desktop Support to employees, resolving hardware, software, and connectivity issues.
- Troubleshoot and maintain computers, printers, mobile devices, and related equipment at multiple office locations.
- Install, configure, and update operating systems and business software.
- Track, distribute, and manage company IT equipment and inventory.
- Assist with onboarding and offboarding by setting up and collecting workstations and devices.
- Respond to and resolve IT support tickets in a timely and professional manner.
- Identify recurring technical issues and collaborate with the IT team on long-term solutions.
- Travel locally to support other clinics and office locations as needed.
- Communicate with and negotiate terms with software and service vendors when required.
- Maintain clear documentation of systems, equipment, and support processes.
Qualifications
- Mid-level experience in IT Support, Help Desk, or Technical Support.
- Solid understanding of IT fundamentals, including hardware, software, and basic networking.
- Strong problem-solving, organizational, and communication skills.
- Ability to work independently while collaborating effectively with a team.
- Comfortable with local travel between clinics/offices.
- Experience managing IT equipment and working with software vendors is a plus.
Pay
$28.00 – $30.00 per hour (based on experience and qualifications)
Schedule
Part-Time | Morning Hours (approximately 9:00 AM – 1:00 PM; subject to confirmation)
Benefits
- Competitive hourly pay.
- Part-time schedule with morning hours.
- Varied work supporting multiple locations.
- Supportive team environment with autonomy and responsibility.