IT Support Specialist
Y-Tech, LLC. · Lawton, OK · 15 mo ago
On-siteInformation TechnologyFull-time
About the role
Provide comprehensive IT support to clients, ensuring smooth operation of all systems and applications.
Responsibilities
- Resolve client issues related to software and hardware problems promptly.
- Train clients on new software and systems as needed.
- Monitor system performance and make recommendations for improvement.
- Collaborate with other departments to ensure seamless service delivery.
Requirements
- Bachelor’s degree in Computer Science or related field.
- Minimum 2 years of IT support experience.
- Strong problem-solving skills and ability to work under pressure.
- Proficiency in Windows and Linux operating systems.
- Experience with common IT tools and software.
Qualifications
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Passion for technology and customer service.
Skills
- Technical proficiency in multiple software platforms.
- Knowledge of network troubleshooting and administration.
- Strong organizational and time management skills.
Benefits
- Flexible work schedule.
- Professional development opportunities.
- Competitive compensation package.
Pay
- $50,000 - $60,000 annually.
Schedule
- Full-time position.
- Monday through Friday, 9 AM to 5 PM.