It Support Specialist

This project is a large-scale IT Go-Live supporting a hospital that was acquired. Approximately 1,900 devices will need to be replaced as part of the transition. We are staffing ~25 onsite Deployment Technicians to swap and set up the new equipment. Candidates must be local to the Springfield/Holyoke, MA area. Go-Live begins 11/1, with the overnight deployment team reporting at 11:45 PM on 10/31. The hands-on deployment team will be needed for as long as it takes to deploy all 1,900 devices, currently targeted for 11/1–11/4 but possibly extending up to a week. Flexibility, reliability, and weekend availability are required. Devices are pre-imaged, so work is mainly unboxing, swapping, and setting up equipment. Medical clearance is required (drug screen and vaccinations: MMR, Tdap, Flu, varicella). A reliable vehicle is required for travel between local sites. Junior/green IT candidates are acceptable if professional, reliable, flexible, and presentable. Desktop/hardware/troubleshooting experience is a plus, especially since up to 24 people could potentially stay longer-term.

Responsibilities

• Unbox new devices and deploy them (pre-imaged)
• Deploy/swap ~1,900 devices across Springfield/Holyoke area sites
• Set up and configure equipment onsite

Schedule & Timing

• 15 people: report at 11:45 PM on 10/31 for midnight start
• 15 people: start at 8:00 AM on 11/1
• Target duration: 11/1–11/4, possibly up to a week depending on migration progress
• 10–12 hour days
• Weekend availability required

Requirements

• Available 10/31–11/4 (and potentially longer)
• Midnight or 8:00 AM shift availability
• Reliable transportation and comfort traveling between local sites
• Basic IT/computer knowledge
• Professional and presentable demeanor
• Flexible for longer shifts
• Able to complete medical requirements (drug screen, MMR, Tdap, Flu, varicella vaccinations)
• Reliable vehicle for inter-site travel
• Junior/green IT candidates welcome if professional, reliable, flexible, and presentable
• Desktop/hardware/troubleshooting experience a plus

Pay

Hourly rate: $25/hr (pay range for the position is $20.00–$30.00/hr; individual compensation depends on qualifications, skills, experience, location, and other job-related factors).

Benefits

If eligible, the following benefits may be available for this temporary role (eligibility depends on job classification and length of employment; benefits subject to change):

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (pre-tax and Roth post-tax contributions)
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

Job Type & Location

Contract position based out of Springfield, MA. Workplace type: hybrid (though the deployment work is fully onsite).

Application deadline: Nov 2, 2026.