IT Support Specialist

About the role

This organization operates in the precision medicine diagnostics industry, focusing on transplant, specialty oncology, and cell therapy. It addresses challenges in clinical decision-making and patient outcomes by providing molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services. The company collaborates with healthcare providers, patients, and biopharma organizations to enhance care delivery. The IT SOX ADMIN is responsible for supporting the integrity and security of the organization's IT systems. This role involves documenting technical systems, preparing for internal and external audits including SOX, standardizing user account roles, and leading system cleanup and access control initiatives. The position contributes strategically to strengthening access controls, improving security posture, and ensuring compliance within a regulated environment.

Responsibilities

• Develop and maintain documentation of enterprise IT systems, applications, data flows, and integrations.
• Collaborate with engineers and stakeholders to keep documentation current and accessible.
• Coordinate and prepare documentation for SOX audits, aligning with IT general controls and access management policies.
• Assist with control testing, remediation tracking, and audit responses.
• Define, maintain, and optimize user roles, entitlements, and access control models.
• Implement least-privilege and role-based access practices in coordination with IT and Security teams.
• Identify and remediate orphaned accounts, stale permissions, and unused resources.
• Propose and enforce data quality standards and system hygiene practices.
• Assist in developing and updating IT policies, standard operating procedures, and operational playbooks.
• Ensure compliance with regulatory and internal security standards.
• Collaborate with IT, Information Security, Internal Audit, and other departments on cross-functional projects.
• Participate in IT compliance and infrastructure initiatives by providing documentation and control input.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, or equivalent experience.
• 2 to 5 years of experience in IT compliance, system documentation, or audit support.
• Knowledge of SOX compliance, IT general controls, and role-based access control frameworks.
• Familiarity with identity management tools such as Okta and Active Directory.
• Strong written communication and organizational skills.
• Experience in regulated environments such as healthcare, biotech, or finance is beneficial.
• Experience with ERP or finance systems like NetSuite or Coupa.

Benefits

• Health and welfare benefits including gym reimbursement.
• 401(k) savings plan match.
• Employee Stock Purchase Plan.
• Pre-tax commuter benefits.
• Paid leave for living organ or bone marrow donation.

Pay

Base salary range of $80,000 to $100,000 USD for U.S. based roles. Additional discretionary bonuses, incentives, and restricted stock units may be available.