IT Support Specialist

Job Title IT Support Specialist (CSE) Overview We are seeking an IT Support Specialist to join a large IT program supporting the Department of Veterans Affairs. This role involves supporting a major PC deployment across VA medical centers and offsite training locations. You will be responsible for deploying, imaging, and setting up hardware, providing excellent customer service and technical support. This position offers an exciting opportunity to work in a dynamic environment, supporting critical healthcare infrastructure both onsite and offsite. Education Requirements Bachelor's Degree is preferred. Clearance Requirements Public Trust clearance is required. U.S. Citizenship or Green Card is necessary. Work Arrangement On-Site Responsibilities Deploy, image, and set up IT equipment including PCs, laptops, docking stations, monitors, printers, and scanners. Unbox, install, configure, and remove equipment with limited supervision. Re-package hardware for shipment. Transport equipment around campus, often lifting up to 50 pounds and navigating various sites. Set up equipment at training sites and perform hardware troubleshooting and repair. Log data and perform routine system administration tasks. Provide excellent customer service and support across diverse systems and networks. Required Qualifications Minimum 1 year of experience in imaging and installing computer equipment. Ability to unpack, move, and install pallets of IT equipment weighing up to 50 pounds. Reliable personal transportation. Experience with hardware and software support, troubleshooting, and system imaging. Customer service skills and experience supporting various hardware (laptops, desktops, printers). Ability to work independently and perform routine administrative tasks. High school diploma or GED plus 8 years of professional experience, or a Bachelor's degree with 1 year of experience. Capable of traversing site campus, stooping, crouching, reaching, and operating carts. Desired Skills Experience with the ServiceNow ticketing system. Familiarity with VA systems and procedures. Pay Range Pay range: $40,000.00 - $60,000.00 (annual). This pay range is based on qualifications and experience, and assumes all role requirements are met. Why Apply This role offers a unique opportunity to support critical VA initiatives by deploying and supporting essential IT infrastructure across multiple locations. Join a dedicated team committed to improving healthcare technology and patient outcomes. If you are a motivated IT professional with hands-on experience and a customer-focused approach, we encourage you to apply today. Equal Employment Opportunity Take2 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Careers@Take2it.com.