IT Support Specialist

Why You’ll Love This Role

Be the go-to expert for day-to-day IT requests, ensuring our team has the tools and systems they need to excel
Support and manage Microsoft 365 and Azure environments while configuring both Windows and Mac systems
Keep our digital workplace running at peak performance through proactive troubleshooting and problem-solving
Partner with teams across Singer, knowing that Everything is Important when it comes to uptime, efficiency, and security
Work in a collaborative environment where your contributions directly impact extraordinary work

What You’ll Do

• Administer Microsoft 365, including Outlook, Teams, SharePoint, and OneDrive
• Configure, deploy, and troubleshoot Windows and Mac systems
• Manage software distribution and security via Intune
• Set up and support network printers and Universal Print/Canon uniflow
• Administer Microsoft Azure and Active Directory environments
• Configure SharePoint sites, permissions, and access
• Install and manage automotive-specific diagnostic and tuning applications
• Perform software installations, upgrades, and endpoint security management
• Troubleshoot wired and wireless networks, applying security best practices
• Maintain IT inventory, knowledge base, and supply stock
• Provide timely, effective customer service to end users across the company

Who We’re Looking For

• Bachelor’s degree in computer science, engineering, technology, or related field
• Five (5) plus years of relevant IT experience, including network administration and installation
• Hands-on expertise with Microsoft 365, AzureAD, and Intune
• Familiarity with JAMF, Mimecast, Carbon Black, Meraki, and SSO setup
• Strong time management skills with the ability to triage competing priorities
• Effective communicator, both written and verbal, with a collaborative mindset
• Positive attitude, strong work ethic, and a true team player
• Knowledge of automated deployment systems (bonus)
• Experience with JIRA, AWS, network storage, or scripting (PowerShell) (bonus)
• Background supporting fast-paced, high-growth environments (bonus)

Location & Schedule

This position is onsite in Torrance, CA and the general schedule is Monday - Friday 7:30am - 4pm.

What We Offer

• Benefits Driven By You
  The starting pay range for this position is between $72,461 - 90,576 per year plus bonus. Actual compensation will be determined by skills, experience, and relevant education or training.
• Health & Wellness
  80% employer-covered medical, dental, and vision premiums for employees and family with choices for HMO & PPO plans
  Tax-free savings options via HSA and FSA, including employer HSA contributions
  Employee Assistance Program (EAP)
• Time Off & Flexibility
  Generous Paid Time Off (PTO) 13 paid holidays annually, including the week between Christmas and New Year’s
  Financial Benefits
  Annual bonus plan
  401(k) with company match
  Annual merit increases following performance reviews (when eligible)
• Perks & Extras
  Free snacks! (monthly snack stipend at our mini-mart)
  “Working Advantage” employee discount program for travel, entertainment, amusement parks, and more
  Tools provided for technicians
  Team events and company gatherings throughout the year
  Discounted pet insurance through MetLife
  Employee-led clubs based on interest: books, movies and (of course) cars!
  Access to exclusive Singer-branded merch!
• Growth & Development
  Annual performance reviews to provide feedback and aid employee development
  Ongoing learning and development opportunities
  Access to Singer's learning platform (Singer Learn) containing over 115,000 courses on a wide variety of topics - coming soon!
• Equal Employment Opportunity
  We are committed to building a team that includes individuals from different cultural backgrounds, ethnicities, genders, ages, sexual orientation, and physical abilities, reflecting the diversity of the communities where we work and live.