IT Support Specialist
About the role
LaSalle Network is partnering with a specialized environmental services organization to hire two IT Support Specialists for its highly regulated industrial facility near Andrews, Texas. The company is building a dedicated internal IT function and expects to hire one junior support professional and one more experienced Tier‑2 resource. Both individuals will provide hands‑on desktop and end‑user support. The junior specialist will focus on front‑line troubleshooting, device setup and user‑account assistance. The senior specialist will resolve more complex endpoint, Microsoft and connectivity issues while serving as an escalation resource for the team. This opportunity is ideal for someone who wants to join a small, growing IT organization, work directly with end users and help establish support processes, documentation and technology standards. This is a six‑month contract‑to‑hire position with a target start date of October 2026. The position requires onsite attendance five days per week at the facility, adherence to all facility‑access, security and safety procedures, and successful completion of background and drug‑screening checks (with possible post‑offer occupational‑health screening for those who convert to permanent employment).
Responsibilities
- Provide onsite Tier 1 and Tier 2 support for approximately 250 employees
- Troubleshoot Windows desktops, laptops, monitors, printers, mobile devices and peripherals
- Support Active Directory accounts, password resets, permissions and user access
- Assist users