IT Support Specialist

Position Responsibilities

- Ability to troubleshoot hardware issues - Strong communication skills - Availability for flexible work hours - Knowledge of common software - Understanding of networking basics - Ability to prioritize tasks

Required Skills

- Proficiency with operating systems - Familiarity with remote support tools - Ability to document technical issues - Strong problem-solving skills - Basic scripting knowledge - Proficiency in system configuration

Desired Skills

- Knowledge of cybersecurity principles - Experience with cloud platforms - Ability to manage virtual environments - Familiarity with DevOps practices - Exposure to ITIL frameworks - Knowledge of emerging technologies