IT Support Specialist

About the role

Baltimore Country Club is seeking a full-time IT Support Specialist to join their IT Department. The position offers a competitive wage based on skills and experience, along with a comprehensive benefits package including medical, dental, vision, STD/LTD, a 401k plan with a generous matching contribution, free staff meals, an employee discount program, free golf on Mondays, and gym membership reimbursements.

Responsibilities

• Set up new hires with desktop computers and printers
• Provide access to shared files and printers
• Configure email accounts
• Prepare for meetings and presentations requiring projectors and audiovisual equipment
• Auxiliary support for conference calls
• Perform general maintenance and repairs to technology equipment
• Set up and support audiovisual equipment for club events

Qualifications

• One year of hands-on experience with network and deploying equipment
• Understanding of basic computer/network concepts and terms
• Experience in Microsoft Office applications such as MS Word, Excel, Power Point, and Outlook
• Inventory management skills
• Audio/Video Basic Event Setup
• Network + Certification or equivalent experience/knowledge
• A+ Certified or equivalent experience/knowledge
• Basic understanding of LAN/WAN technology
• Experience troubleshooting PCs, scanners, printers, and portable handheld terminals
• Configure computer systems for new or re-imaging

Additional requirements

• Two-year associate’s degree or equivalent technical study
• One to three years of experience working in a production environment
• Excellent written and verbal communication skills
• Comfortable communicating in person and via phone/radio with peers, managers, and vendors
• Ability to prioritize work based on department and production objectives
• Willingness to work flexible shifts and schedule including weekends and holidays
• Highly self-motivated and member-centric
• Quick on one's feet and able to work in a fast-paced environment

Equal Opportunity Employer