IT Support Specialist

Responsibilities

• Provide technical support to firm employees regarding computer systems, software applications, and network connectivity.
• Install, configure, and update computer hardware, operating systems, and office software used by firm employees.
• Troubleshoot and resolve technical issues related to workstations, printers, scanners, and other office equipment.
• Assist in maintaining the firm's computer systems, internal applications, and electronic document systems used for case and administrative work.
• Maintain records of technical issues, system updates, and support activities.
• Assist employees with system access, password resets, and general software usage.
• Coordinate with external IT service providers when necessary to address technical issues and system maintenance.

Requirements

• Bachelor's degree in Information Systems or Information Technology.
• 2 years of experience in IT support, computer systems support, or related field.

Ballon Stoll, P.C. is located at 1675 Broadway, 14th Floor, New York, NY 10019. Interested candidates can send their resume to recruitment@ballonstoll.com.