IT Support Specialist

About you

Are you a motivated, smart, hard-working individual looking for a non-traditional help desk position? Do you enjoy working with people and technologies to achieve business goals? Are you customer service-minded? Do you act with integrity and hold yourself to the highest standards?

What we can offer you

• Industry-leading performance-based bonus program
• Employee Stock Ownership Plan (ESOP)
• Traditional and Roth 401k
• Tuition reimbursement for associates
• Scholarship for associates’ children up to $28,000 per child
• One-month paid sabbatical after every five years of employment, plus $5,000 for travel
• One-week paid volunteer leave each year
• 100% charitable match
• Medical, dental, and vision insurance coverage
• 100% paid 12-week maternity leave

Necessary qualifications

• Bachelor’s in related field or equivalent experience, with 2-4 years related experience preferred
• Ability to communicate clearly and professionally, both verbally and in writing
• Pleasant, patient, and friendly attitude
• Strong decision making and analytical abilities
• Detail-oriented and organized
• Excellent time management and multi-tasking skills in a fast-paced environment
• Ability to work well within a team
• Self-starter; flexible to take on new initiatives