IT Support Specialist
We are seeking an IT Support Specialist for a temporary onsite contract opportunity in Fremont, CA. This role is ideal for an early-career IT professional with hands-on desktop support experience who enjoys solving technical issues, supporting end users, and keeping business operations running smoothly.
The IT Support Specialist will provide day-to-day technical support for hardware, software, peripherals, user access, and enterprise systems. This is a strong opportunity to work alongside an established IT team in a collaborative environment where responsive service, clear communication, and continuous learning are valued. Candidates who enjoy troubleshooting, building rapport with users, and expanding their technical skills will find this role to be a great fit.
Responsibilities
- Respond to IT support requests through a ticketing queue and provide timely resolution for hardware, software, systems, and access-related issues.
- Install and configure software, drivers, operating systems, printers, scanners, multifunction copiers, and other end-user devices.
- Troubleshoot technical issues across desktops, peripherals, company systems, and remote support tools with limited guidance.
- Manage user accounts and system access under supervision while following established IT procedures.
- Maintain accurate ticket documentation, equipment logs, software inventory, and procedural records.
- Coordinate with internal departments and external service providers to resolve recurring issues and support hardware repairs.
Pay and Benefits
- Pay rate: $32 to $40 per hour.
- Job type: Contract/Temporary.
- For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
Schedule
- Monday through Friday, 8:00 AM to 5:00 PM.
- Work arrangement: Onsite in Fremont, CA.
- Target start date: ASAP.
- Duration: Through the week of October 20 at minimum, with the possibility of extension based on ongoing need and fit.