IT Support Specialist

IT Support Specialist – Keep Senior-Care Technology Running Smoothly Company: All Seniors Foundation Location: Los Angeles, CA About Us All Seniors Foundation is a 501(c)(3) non-profit committed to improving the quality of life for older adults across Los Angeles County. we provide medical care, in-home support, hospice and palliative care, cancer navigation, and 200+ other free services to qualifying seniors. Every service is delivered at no cost, regardless of insurance status. Role Overview As IT Support Specialist, you will provide technical support to our 90+ staff, manage workstations and mobile devices, troubleshoot software issues, and maintain our network and security tools. You will be the friendly tech help our clinicians and outreach teams rely on every day. Key Responsibilities Respond to IT help tickets including hardware, software, network, and access issuesSet up new-hire workstations, mobile devices, and accounts (M365, Google Workspace, EHR)Manage software licenses, deployments, and patches across all endpointsMaintain endpoint security including antivirus, encryption, and MFADocument IT procedures, asset inventory, and password resetsTrain staff on cybersecurity best practices (phishing, MFA, secure passwords) Qualifications 2+ years IT help desk or desktop support experienceStrong knowledge of Windows, macOS, Microsoft 365, and Google WorkspaceCompTIA A+, Network+, or Security+ certification preferredFamiliarity with healthcare or HIPAA environments a plusBilingual ability a plus (Spanish, Korean, Armenian) What We Offer Competitive salary ($45,000–$65,000)CompTIA + certification path fundedComprehensive benefits including health, dental, vision, 401(k)Hybrid flexibility for non-on-site workFriendly team — you’re the hero everyone calls when tech breaks How To Apply Submit your application through the form on this page. Please include your resume and a brief cover letter sharing what draws you to senior care and All Seniors Foundation specifically. Questions? Email info@allseniors.org with the role title in the subject line. All Seniors Foundation is an equal-opportunity employer committed to inclusive hiring practices. What to Expect on the Job Your week mixes ticket queue work, in-person help, new-hire onboarding, and security/patch management. The role rewards patience, problem-solving, and the ability to make tech accessible to non-technical staff. Why Work with All Seniors Foundation All Seniors Foundation has grown over the years because the seniors and families we serve trust us — and that trust is built by the team behind every program. Joining us means working alongside committed professionals, having a stable mission-driven role, and seeing the real impact of your work every single week. Competitive pay scaled to LA market ratesBenefits package including paid time off and health coverage for full-time rolesMission-driven culture — every role connects directly to senior wellbeingTight-knit team that supports each other across disciplinesFlexible scheduling for many positions Career Development & Training we invest in our team. Whether you’re early-career or seasoned, you’ll have access to continuing education credits, professional certification support, peer mentorship, and clear paths to advance into senior or specialty roles within our organization. Our Commitment to Inclusive Hiring All Seniors Foundation is an equal-opportunity employer. we welcome applicants of every background, identity, and lived experience. Bilingual candidates (Spanish, Korean, Armenian, Mandarin, Tagalog, Russian, Vietnamese, Farsi, Japanese, and other Los Angeles-area languages) are especially encouraged to apply. Apply Now If this IT Support Specialist role sounds like the right next step, we’d love to hear from you. Submit your application through the form on this page. we review every application within five business days. Role type: IT Support Specialist Employment type: Full Time Part Time Per Diem Location: Alhambra CA Beverly Hills CA Burbank CA Compton CA Culver City CA Downey CA El Monte CA Encino CA Glendale CA Hawthorne CA Inglewood CA Lancaster CA Long Beach CA Los Angeles CA Monterey Park CA Norwalk CA Palmdale CA Pasadena CA Pomona CA Santa Clarita CA Santa Monica CA Torrance CA West Covina CA West Hollywood CA Whittier CA